Tiffany & Co. Store Director
- Location
- The WoodlandsTexasUSA
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 6, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Store Director position in The Woodlands, Texas. Lead sales, operations, and talent development for luxury jewelry retail.
Role & Responsibilities
- Lead, develop and support sales and operations teams to meet and exceed sales and profitability targets
- Deepen client relationships to achieve sales plans and drive lifetime loyalty and lifetime value
- Identify business opportunities and implement strategies to consistently achieve monthly, quarterly and annual sales objectives
- Direct managers to cultivate new and existing client development activity across the team
- Play an active role on the sales floor, personally manage key client relationships and demonstrate sales leadership
- Manage and motivate the team to drive business through key product pillars
- Elevate the in-store experience by delivering memorable moments and consistent Tiffany Experience Index performance
- Lead and coach the team based on TEI (Voice of Client Survey) feedback and 'Power of Blue' selling ceremony standards
- Optimize hospitality and store amenities to create unique and differentiated client experiences
- Take action on TEI performance and client feedback to continuously improve service delivery
- Elevate and hire diverse, multi-lingual talent to ensure a winning, best-in-class service and selling organization
- Develop and execute Talent Action Plans that assess capabilities and build robust development pathways
- Provide qualitative feedback, coaching, recognition and performance management to improve team engagement and performance
- Network and recruit to build a pipeline of highly skilled talent
- Partner with the Market Vice President to align store performance with broader regional objectives
Qualifications
- Minimum of 7–10 years of sales management experience in retail, luxury retail, or relevant client-facing roles such as hospitality
- Proven track record in sales generation and managing achievement of sales goals
- Demonstrated ability to develop new opportunities, maintain client relationships, and ensure brand recognition and penetration
- Proficiency with Microsoft Office (Word, Excel, Outlook, Visio, PowerPoint)
- Proficiency with client tracking systems and Point of Sales (POS) systems
- Flexibility to work non-traditional hours including days, nights, weekends and holidays
- Flexibility to work in various roles based on business needs (sales floor, operations, etc.)
- Authorization to work in the United States
Skills
Experience
Minimum of 7–10 years of sales management experience in retail, luxury retail, or relevant client-facing sectors such as hospitality. Demonstrated expertise in driving sales achievement, client relationship development, and team leadership. Direct experience in luxury goods retail or high-end service environments is highly valued.
Education
High school diploma or equivalent (required). Bachelor's degree from an accredited college or university (preferred). Gemological Institute of America (GIA) Graduate Gemologist certification or equivalent gemological coursework (preferred).
Workplace
This position is based in The Woodlands, Texas, USA, within easy reach of Houston.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Store Manager», «Retail Director», «Luxury Retail Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.