Tiffany & Co. Store Director
- Location
- SydneyNew South WalesAustralia
- Employment
- Full-Time
- Seniority
- Director
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 2, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. seeks Store Director for Sydney Flagship location to lead strategic operations and drive luxury client experiences.
Role & Responsibilities
- Analyze store business performance and develop focused action plans to improve results by leveraging client relationships, team capabilities, visual merchandising, product assortment, and in-store operations
- Provide strategic direction to store leadership and sales teams through morning briefings and comprehensive goal-setting sessions
- Drive daily coaching and feedback initiatives to develop and sustain a high-performing, winning culture within the store team
- Ensure consistent delivery of a seamless and luxurious client experience in-store, responding proactively to client feedback
- Develop and execute a client development strategy to engage, cultivate, and grow high-value and VIP client relationships, fostering long-term meaningful partnerships
Qualifications
- Minimum five years' experience leading large teams in retail or client-focused environments
- Demonstrated experience in sales generation and achievement of sales results
- Proven track record working towards targets and KPIs
- Experience partnering with high-net-worth individuals in sales environments
- Ability to inspire trust, integrity, fairness, and professionalism among clients and staff members
- Proven ability and desire to thrive in fast-paced, dynamic, changing environments
- Flexibility to work across various roles based on business needs, including sales floor and operations
- Willingness to work non-traditional hours, including days, nights, weekends, and holidays
- In-depth technical knowledge of precious metals and gemstones (highly advantageous)
Skills
Experience
Minimum five years' experience leading a large team in a retail or client-focused environment, with demonstrated expertise in sales generation, target achievement, and partnership with high-net-worth individuals.
Workplace
The role is situated in Sydney, New South Wales, Australia.
Benefits
Generous salary and bonus structure, incentive programs, employee discounts, milestone gifts, training and individual up-skilling opportunities, mentorship from experienced management team
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Director», «Retail Director», «Flagship Store Manager», «Store Leadership Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.