Tiffany & Co. Store Director
- Location
- Fort WorthTexasUSA
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jul 28, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Store Director position in Fort Worth, Texas. Lead retail store operations, sales, and talent development for a luxury jewelry retailer.
Role & Responsibilities
- Lead and develop store sales and operations to meet or exceed sales and profitability targets in collaboration with the Market Vice President
- Deepen client relationships to achieve sales plans and drive lifetime loyalty and spend; identify business opportunities and implement actions to consistently achieve monthly, quarterly and annual sales targets
- Direct managers to drive client development activities and cultivate new and existing client relationships
- Demonstrate sales leadership by actively engaging on the sales floor and personally managing key client accounts
- Manage and motivate the team to drive business through key product pillars
- Elevate the in-store experience by consistently delivering memorable moments and leading based on Voice of Client Survey feedback
- Ensure continuous Guest Experience management presence on the sales floor, coaching the team on Tiffany Experience Index standards
- Optimize hospitality and store amenities to create unique and compelling client experiences
- Take action on customer feedback and performance metrics to improve service delivery
- Elevate and hire talent to build a winning, best-in-class service and selling organization
- Develop and execute a Talent Action Plan; accurately assess capabilities and build development plans for growth at all levels
- Network and recruit to build a diverse, multilingual pipeline of highly skilled talent
- Embody Tiffany cultural values including Create the Dream, Be Bold, Win with Passion, Do the Right Thing, and Be Brilliant Together
Qualifications
- Minimum 7–10 years of sales management experience in retail, luxury retail, or relevant client-facing sectors such as hospitality
- Proven track record in sales generation and achieving sales goals
- Demonstrated ability to develop new business opportunities and maintain client relationships while ensuring brand recognition and market penetration
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio), client tracking systems, and Point of Sales (POS) systems
- Authorization to work in the United States
- College/university degree preferred
- Graduate gemologist degree or Gemological Institute of America (GIA) course work preferred
Skills
Experience
Minimum 7–10 years of sales management experience in retail, luxury retail, or related client-facing sectors such as hospitality; proven track record in achieving sales targets and driving revenue growth.
Education
College or university degree preferred; Gemological Institute of America (GIA) course work or graduate gemologist degree preferred.
Workplace
The successful candidate will be located in Fort Worth, Texas, USA, with easy access to Dallas.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Director of Store Operations», «Boutique Director», «Store General Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.