Tiffany & Co. Store Director
- Employment
- Full-Time
- Seniority
- Director
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Aug 13, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Store Director at Tiffany & Co. in Aventura, Florida. Lead luxury retail team and operations. 7–10 years management experience required.
Role & Responsibilities
- Lead and develop sales and operations teams to achieve or exceed monthly, quarterly, and annual sales targets and profitability goals
- Drive client relationship-building initiatives to cultivate loyalty and maximize lifetime client value
- Identify and execute business development opportunities to consistently meet or surpass sales plans
- Model sales leadership through active client engagement and personal relationship management on the sales floor
- Elevate the in-store guest experience by coaching the team on service protocols and the Tiffany Experience Index (TEI) framework
- Manage store amenities and hospitality to create memorable, differentiated client moments
- Develop and implement a comprehensive Talent Action Plan that includes talent acquisition, performance management, and career development
- Assess team capabilities and create robust development plans to support growth at all levels
- Foster team engagement through coaching, constructive feedback, and recognition of achievement
- Network and recruit to build a diverse, multi-lingual talent pipeline aligned with store needs
Qualifications
- Minimum 7–10 years of sales management experience in retail, luxury retail, or client-facing hospitality roles
- Proven track record of sales generation and consistent achievement of sales goals
- Demonstrated ability to develop new business opportunities and maintain client relationships while strengthening brand recognition and market penetration
- Flexibility to work non-traditional hours, including days, evenings, weekends, and holidays
- Proficiency with Microsoft Office (Word, Excel, Outlook, Visio, PowerPoint), client tracking systems, and Point of Sale (POS) systems
- Ability to work across multiple functions and store areas based on business requirements
- Authorization to work in the United States
Skills
Experience
Minimum 10 years of sales management or client-facing experience in retail, luxury retail, or hospitality environments, with a proven record of achieving sales targets and building high-performing teams.
Education
High school diploma or equivalent (college or university degree preferred); Graduate Gemologist degree or prior Gemological Institute of America (GIA) coursework is preferred.
Workplace
The successful candidate will be located in Aventura, Florida, USA, with easy access to Miami.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Director», «Store Manager», «Boutique Director», «Branch Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.