Tiffany & Co. Service Center Specialist
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Supply Chain, Logistics & Inventory
- Industry
- High Jewelry
- Posted
- Jul 14, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. seeks Service Center Specialist in Lexington, United States—process orders, manage inventory, and ensure service excellence.
Role & Responsibilities
- Analyze and systematically process incoming service orders, ensuring compliance with service delivery and quality standards
- Log, prioritize, and communicate service orders while coordinating material supply, quality assurance, and shipment preparation
- Act as liaison to internal customers, troubleshooting service issues and responding to inquiries within established timeframes
- Manage Service Center parts inventory, including cycle counting, accuracy verification, and parts ordering
- Identify and resolve inventory discrepancies in collaboration with management
- Stage orders for workflow progression while maintaining merchandise security and traceability
- Provide regular updates to management on assigned service orders and daily service level attainment
- Identify process improvement opportunities and advise management on operational concerns, capacity utilization, and quality issues
- Partner with management on departmental projects as needed
Qualifications
- High school diploma or equivalent
- Effective verbal, listening, and written communication skills
- Strong ability to multitask and adapt quickly to shifting priorities while meeting deadlines
- Excellent organizational, administrative, and interpersonal skills
- Demonstrated problem-solving ability and sound judgment
- Strong attention to detail and accuracy orientation
- Motivated to learn and drive favorable change
- Ability to work both independently and collaboratively within a team environment
- Proficiency with Microsoft Office Suite, particularly Outlook and Excel
Skills
Experience
Minimum 3 years of professional experience in an operational, business, or technical environment, with demonstrated capability to manage multiple concurrent priorities and deliver consistent, accurate results.
Education
High school diploma or equivalent required; undergraduate degree preferred.
Workplace
The successful candidate will be located in Lexington, Kentucky, USA.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Operations Specialist», «Service Coordinator», «Cross-Functional Service Technician», «Service Order Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.