- Location
- Perth Western Australia Australia
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 22, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. is hiring a Senior Client Advisor for its Perth store on a permanent, full-time basis. The role combines luxury client service, sales and clienteling targets, team coaching, and support for store operations.
Role & Responsibilities
- Achieve individual annual net sales targets by building strong client relationships and delivering the Tiffany Touch and the highest standards of customer service.
- Assist clients with product selection through consultative selling, strong product knowledge and the application of Tiffany & Co.’s selling standards.
- Build lasting client relationships through personalised service and proactive clienteling.
- Drive client retention and repeat business through effective follow-up and relationship management.
- Represent Tiffany & Co. through professional presentation and behaviour, maintaining luxury service standards.
- Handle client enquiries, concerns and complaints professionally and effectively.
- Collaborate with the boutique team to support business initiatives and achieve store objectives.
- Coach and mentor Client Advisors to strengthen selling skills and improve sales performance.
- Support and coach the team to maximise sales performance.
- Assist the Management team with store opening and closing procedures and help ensure the smooth day-to-day running of the sales floor.
Qualifications
- Minimum two years of retail experience, preferably within the jewellery industry.
- Previous expert selling experience.
- Demonstrable problem-solving ability.
- Strong customer service ethics.
- Excellent verbal and written communication skills.
- Strong computer skills, including Word, Excel and CRM.
- Flexible availability, including evenings, weekends and public holidays.
- Previous experience in a luxury retail environment.
- Previous senior sales experience.
- Gemology Certificate or Diploma preferred.
Skills
Experience
Minimum two years of retail experience, preferably within the jewellery industry; minimum 5 years’ experience.
Education
Gemology Certificate or Diploma preferred.
Workplace
The role is situated in Perth, Western Australia, Australia.
Explore jobs in Australia.
Benefits
Employee merchandise benefits and milestone gifts; training and individual up-skilling opportunities; mentoring from the management team; global networking and cross-collaboration opportunities; wellbeing and charitable giving/volunteering program; career opportunities within LVMH.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Relations Advisor», «Senior Luxury Sales Associate», «Senior Retail Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.