Tiffany & Co. Senior Client Advisor
Join Tiffany & Co. in Chatswood, Australia as a Senior Client Advisor. Leverage your luxury retail experience to deliver exceptional customer service and drive sales.
Overview
Tiffany & Co., a distinguished name in luxury jewelry, is renowned for its elegance, innovative design, and fine craftsmanship. As part of the LVMH group, Tiffany & Co. offers employees the opportunity to be part of a legacy of exquisite designs and romantic ideals. The brand is committed to maintaining the highest standards of quality and service, ensuring a workplace that is both inspiring and professionally rewarding.
Role & Responsibilities
- Cultivate and maintain strong customer relationships to achieve individual Annual Net Sales plans.
- Assist customers with merchandise selections using strategic selling skills.
- Foster personalized interactions to enhance client repeat rate.
- Embody and inspire luxury standards in presentation and behavior.
- Address and resolve customer issues and complaints.
- Support the store team in various initiatives and efforts.
- Ensure compliance with health and safety regulations.
- Mentor and coach Client Advisors to achieve their sales plans.
Qualifications
- Minimum two years of retail experience, preferably in the jewelry industry.
- Previous senior sales experience in a luxury retail environment.
- Gemology Certificate/Diploma preferred.
Skills
Experience
Minimum 5 years of relevant experience in luxury retail, with a focus on jewelry sales.
Workplace
The role is situated in Chatswood, New South Wales, Australia — conveniently close to Sydney. There are currently 4 open positions in Chatswood on Cerulean. Within New South Wales, Cerulean currently features 112 open roles, including 3 recent additions. Across Australia, Cerulean lists 188 open roles — 7 of them newly added.
Benefits
Employees enjoy a generous salary, merchandise benefits, milestone gifts, and endless career opportunities within LVMH. The company offers a culture focused on collaboration, innovation, and growth, with continuous training and upskilling opportunities. Employees benefit from mentoring by experienced management, global networking opportunities, and a vibrant team environment.
Culture
Tiffany & Co. fosters a culture of passion, kindness, and professional commitment, with high standards for both employees and the brand. The workplace is characterized by respect, continuous learning, and a dedication to the Tiffany Experience, which emphasizes creating connections and honoring the brand's legacy.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.