Tiffany & Co. Security Manager

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Lead, develop, and motivate security team members to maintain Global Protection Standards and security culture across all operational drivers including merchandising protection systems (MPS), door coverage, and employee safety awareness training
• Manage security schedules to optimize coverage during peak hours, events, overnight shifts, and facilities support, in partnership with Regional Security and Risk Management
• Oversee the local Emergency Action Plan and serve as incident commander during emergencies, developing and maintaining external networks with law enforcement, local security vendors, and first responders
• Ensure physical security systems and maintenance schedules are to standard, including CCTV, alarms, radios, locks, keys, and perimeter security; initiate repairs via Service Channel as needed
• Identify facilities-related issues within the branch and coordinate resolution through Service Channel and Regional Facilities Management; manage work orders, building systems (HVAC, electrical, plumbing, life safety), and contractor scheduling
• Partner with Operations to identify and execute shrink reduction opportunities and conduct vulnerability evaluations as directed by Regional Security
• Conduct safety audits, maintain emergency plans, ensure regulatory compliance, and document facility issues to support long-term facilities strategies
• Coach security team to act as Tiffany ambassadors, deliver exceptional client experiences through consistent engagement, and support store sales and service targets
• Lead security planning for client events and conveyances, prepare site plans, manage merchandise conveyance coordination with internal and external partners, and facilitate timely event reporting to Risk Management and Regional Security
• Develop and execute Talent Action Plans for each security team member; hire, train, coach, and provide qualitative feedback using performance management and recognition programs to improve engagement and performance

Qualifications

• Minimum 5 years of security management experience in a retail or luxury goods environment
• Demonstrated expertise in loss prevention, physical security systems, and emergency response procedures
• Experience managing security personnel and delivering team coaching and performance feedback
• Proficiency with security management tools and systems such as CCTV monitoring, alarm systems, and access control platforms
• Familiarity with facilities management, building systems, and vendor coordination
• Strong customer service mindset with ability to balance security protocols with elevated client experience
• Ability to manage multiple priorities simultaneously and work collaboratively across retail management teams

Skills

Experience

Minimum 5 years of progressive security management experience in retail, luxury goods, or hospitality sectors. Proven track record leading security teams, implementing loss prevention programs, managing physical security infrastructure, and coordinating emergency response. Experience in a branded retail environment with exposure to high-value inventory protection and client-facing security protocols preferred.

Education

High school diploma or equivalent required; bachelor's degree in business administration, security management, or related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 78,115 to USD 105,685 per annum.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.