- Location
- 727 5th Avenue (View map)New York, NY 10022USA
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $25.16–34.04/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
The Security Control Operator oversees the safety and security of employees and protects company assets at Tiffany & Co.’s Landmark, monitoring security systems and responding to alerts, incidents, and investigations. This permanent role requires rotational shifts, weekends, holidays, and overtime; pay is $25.16–$34.04 per hour, depending on relevant skills and experience.
Role & Responsibilities
- Monitor and respond to Landmark alerts, alarms, and events affecting store facilities and employees; provide immediate information and assistance through store notifications, and notify security management of events in real time.
- Maintain Landmark security equipment to established standards through daily, weekly, monthly, and quarterly system checks and web-based application monitoring; initiate service calls and document actions taken for equipment failures.
- Provide customer service to employees and visitors contacting the Landmark Security Control Center.
- Understand and enforce departmental and company policies and procedures; complete interdepartmental reports and logs accurately and promptly using computer-based applications.
- Monitor building security systems, including CCTV, card access control, and alarm systems, and respond to incidents as needed.
- Partner with Landmark Leadership on security investigations, provide detailed reviews of security matters, and consistently monitor employee safety and standard operating procedures.
Qualifications
- At least 3 years of security experience.
- Proven experience in retail investigations.
- Effective oral and written communication skills.
- Fluent English.
- Proficient computer skills.
- Active listening skills.
- Ability to identify critical issues quickly and accurately.
- Attention to detail.
- Reliable transportation.
- Availability to work rotational shifts, weekends, holidays, and overtime.
Skills
Experience
At least 3 years of security experience, including proven experience in retail investigations.
Compensation
The base compensation for this position ranges from USD 25.16 to USD 34.04 per hour.
Benefits
Comprehensive benefits, including adoption and surrogacy assistance, parental leave, mental, emotional, physical, and financial well-being programs, medical, dental, and vision insurance, a 401(k) plan with company match, and paid time off.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Security Operations Operator», «Security Control Room Operator», «Security Monitoring Operator», «Security Systems Operator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.