Tiffany & Co. Seasonal Ambassador

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Greet and welcome clients with warmth and courtesy, embodying the Tiffany brand and setting the tone for their visit
• Engage clients through storytelling and conversation to discern their needs and partner them with appropriate Sales Professionals
• Provide exceptional customer service by directing clients throughout the store and addressing inquiries about Tiffany & Co. history, products, and services
• Accurately manage and maintain the floor waiting list, ensuring clients are attended to promptly
• Communicate potential service issues to management and share client impressions and feedback
• Support hospitality and selling events, ensuring all areas remain stocked, clean, and well-organized
• Assist the sales team with boxing, wrapping, and restocking POS and gifting supplies
• Maintain the neatness and organization of all point-of-sale stations and sales floor areas
• Safeguard Tiffany property and handle sensitive client information in strict adherence to Record Retention Guidelines
• Foster collaboration within a team environment and demonstrate flexibility and agility when responding to company initiatives

Qualifications

• Exceptional verbal and written communication skills
• Proficiency in Microsoft Office 365 (Excel, Outlook, Word, PowerPoint); familiarity with Service Channel preferred
• Knowledge of New York City, including restaurants, shops, and tourist attractions
• Experience in luxury hospitality industries such as restaurants, hotels, retail, or security
• Availability to work non-traditional hours including evenings, weekends, and holidays
• Exceptional attention to detail with ability to manage multiple tasks simultaneously
• Ability to work effectively in a fast-paced, dynamic environment
• Authorization to work in the United States

Skills

Experience

Entry-level or beginner experience acceptable. Prior experience in luxury hospitality industries (restaurant, hotel, retail, or security) is preferred.

Education

High school diploma or equivalent; additional education or hospitality training is a plus.

Workplace

Compensation

The base compensation for this position ranges from USD 19.72 to USD 24 per hour.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.