Tiffany & Co. Seasonal Ambassador

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Greet and welcome clients in a warm and courteous manner, creating luxury experiences that positively impact sales and service
• Provide excellent customer service by directing clients throughout The Landmark and assisting with inquiries
• Serve as an effective brand ambassador, sharing Tiffany & Co. history, product introductions, and service offerings
• Utilize storytelling and conversation to discern client needs and partner them with appropriate Sales Professionals
• Accurately manage floor waiting list and communicate potential service issues to management
• Share client interactions and impressions of the brand with management to inform experience refinement
• Foster collaboration and teamwork within a fast-paced retail environment
• Support hospitality and selling events, ensuring all areas are stocked, clean, and organized
• Assist sales team with boxing, wrapping, and point-of-sale operations; maintain neat and organized sales floor areas
• Safeguard Tiffany property and handle sensitive client information in strict adherence to company retention guidelines
• Support company initiatives and demonstrate flexibility in response to operational changes

Qualifications

• Exceptional verbal and written communication skills
• In-depth knowledge of New York City including restaurants, shops, and tourist attractions
• Prior experience in luxury hospitality industries such as fine dining, upscale hotels, high-end retail, or security
• Availability to work non-traditional business hours including nights, weekends, and holidays
• Exceptional attention to detail with ability to manage multiple tasks simultaneously
• Proficiency in Microsoft Office 365 (Excel, Outlook, Word, PowerPoint); familiarity with Service Channel preferred
• Ability to thrive in a fast-paced, constantly changing environment
• Authorization to work in the United States

Skills

Experience

Beginner-level experience in customer-facing luxury hospitality environments. Prior exposure to high-end retail, restaurants, hotels, or security sectors is beneficial but entry-level candidates with strong interpersonal skills are encouraged to apply.

Education

High school diploma or equivalent required.

Workplace

Compensation

The base compensation for this position ranges from USD 19.72 to USD 24 per hour.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.