Tiffany & Co. Sales Team Manager
- Location
- PerthWestern AustraliaAustralia
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Aug 27, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. is hiring a Sales Team Manager in Perth, Australia. Lead sales operations, drive client relationships, and develop staff in a luxury retail environment.
Role & Responsibilities
- Build and nurture relationships with internal and external clients through meaningful commercial outreach
- Lead, develop, and support designated staff and supervisors to meet or exceed individual sales plans
- Organize and host client events in collaboration with the Store Manager
- Create exceptional client experiences and consistently exceed service standards
- Develop expertise in product knowledge and delivery of sales training modules
- Support recruitment and onboarding processes for new team members
- Perform key-holder duties including store opening and closing procedures
- Work flexibly across sales floor and operations roles based on business needs
Qualifications
- Minimum three years of supervisory or management experience
- Proven sales management experience in luxury retail or related customer service environments (hospitality, events, banking)
- Demonstrated ability to generate sales and achieve sales targets and KPIs
- Experience in event organization
- Strong ability to inspire trust, integrity, and professionalism with both clients and staff
Skills
Experience
Minimum three years of supervisory or management experience in retail sales or related customer-facing environments such as hospitality, events, or banking. Proven track record of achieving sales results and managing teams towards KPIs in a fast-paced setting.
Workplace
This position is based in Perth, Western Australia, Australia.
Benefits
Generous salary and performance bonuses, incentives, employee discounts, and milestone gifts; professional development and training opportunities; mentoring from experienced management; culture focused on wellbeing, innovation, and career growth.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Store Sales Leader», «Sales Supervisor», «Client Development Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.