Tiffany & Co. Sales Advisor

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Represent Tiffany & Co. in every client interaction, creating an extraordinary experience through the Tiffany Touch.
• Communicate the brand’s passion and act as a brand ambassador, bringing an entrepreneurial spirit to daily work.
• Develop client relationships, exceed sales plans and commercial targets, and grow outreach business.
• Foster a clienteling culture and encourage client development.
• Build lasting client relationships to drive loyalty and spend; capture client data and cultivate new and existing relationships.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets, generating a significant portion of sales through repeat business.
• Grow the business through elevated client experiences at appointments, key product pillars, and daily curiosity and discovery.
• Deliver memorable in-store experiences and demonstrate Client Experience Behaviors identified within the NPS program.
• Use client feedback to enhance the in-store experience; optimize hospitality and store amenities, follow best practices, and act on NPS performance.
• Use the Tiffany Touch during each selling ceremony and style clients by connecting with their wardrobes.

Qualifications

• Experience in retail, luxury retail, or relevant client-facing work such as hospitality.
• A proven record of achieving commercial results.
• Ability to connect with clients and work with a diverse client base.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Proficiency with point-of-sale (POS) systems, client tracking systems, and Microsoft Outlook/email.
• Authorization to work in the United States or the country where the position is based.
• A college or university degree is preferred.
• Proficiency in multiple languages is preferred.

Skills

Experience

Minimum 3 years

Education

A college or university degree is preferred.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.