Tiffany & Co. Retail Team Manager
- Employment
- Temporary
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Apr 23, 2026
About Tiffany & Co.
Tiffany & Co. is an iconic American jeweller and luxury maison renowned for exceptional artistry, signature Blue Box presentation and a legacy of fine jewellery and watches. The brand operates as part of the LVMH group and combines heritage craftsmanship with contemporary design, offering career pathways across retail, client services and global luxury operations.
Tiffany & Co. in Kuala Lumpur seeks a Retail Team Manager (6-month maternity cover) to lead boutique sales and operations at The Gardens Mall.
Role & Responsibilities
- Lead, coach and develop a high-performing boutique team to deliver exceptional client experiences and achieve sales targets during the six-month maternity cover period.
- Drive the store to exceed sales plans through proactive clienteling, portfolio development and personalised relationship management.
- Oversee daily boutique operations including staff rostering, visual merchandising standards, inventory control and loss-prevention procedures.
- Manage profitability and operational efficiencies by monitoring sales KPIs, controlling expenses and supporting store-level P&L objectives.
- Identify and develop new business opportunities, collaborate with regional teams to increase brand penetration and ensure adherence to Tiffany retail standards and brand compliance.
Qualifications
- Minimum 10 years of progressive retail experience, with significant time in luxury retail, jewellery or related customer-facing roles.
- Proven track record of people leadership, including recruitment, coaching, performance management and building sustained high-performing teams.
- Demonstrable experience in store operations, sales forecasting and managing profitability and operational efficiencies.
- Strong client development skills with an ability to cultivate and maintain high-value client relationships and grow a client portfolio.
- Alignment with Tiffany’s values of optimism, inclusivity, creativity and exceptional client service.
Skills
Experience
At least 10 years of retail experience with significant exposure to luxury jewellery, watches or premium fashion; prior store management or senior supervisory experience required.
Education
Secondary education required; tertiary qualification in business, retail management or a related field preferred.
Workplace
This position is based in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia.
Culture
Tiffany & Co. fosters a creative, inclusive and client-centric workplace that values craftsmanship, optimism and elegant service. As part of the LVMH group, the Maison provides an environment focused on professional development, cross-border opportunities and a commitment to sustaining the brand’s legacy of design and luxury retail excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Team Manager», «Store Team Manager», «Retail Team Lead», «Acting Store Manager (Maternity Cover)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.