- Employment
- Temporary
- Seniority
- Manager
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- High Jewelry
- Posted
- Oct 16, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. seeks a Retail Partner Manager to manage partner accounts in India and Indonesia, overseeing sales, marketing, CRM, retail excellence and retailization initiatives. This is a temporary maternity-cover role.
Role & Responsibilities
- Manage retail partner accounts in India and Indonesia, coordinating initiatives across Merchandising, CVM, Communications, PR, Omni and Retail Excellence to maximize sell-in and sell-through and support retail and operational excellence.
- Negotiate monthly OTB with retail partners to meet sell-in objectives.
- Track sell-in and replenishment orders to maximize fulfilment and ensure timely checkout.
- Manage consignment merchandise operations, coordinating procedures, reporting and payment with Merchandising.
- Plan, execute and track retail partner incentive schemes to meet business objectives and ROI goals.
- Analyze and report weekly sell-in and sell-through results.
- Serve as the primary contact for key retail partners and build collaborative relationships.
- Hold regular partner meetings to review performance, identify improvement opportunities and address concerns.
- Analyze sales data and market trends to identify growth opportunities.
- Prepare weekly reports on retail partner channel performance.
- Develop marketing plans with Communications/PR and retail partners, and ensure budgets are spent according to the agreed plans.
- Oversee marketing projects, in-store activations and events from conception through delivery to retail partners.
- Monitor timely implementation of communication directives in line with the agreed calendar and desired ROI.
- Ensure CRM tools are rolled out properly and support retail partners in using them to drive outreach.
- Work with retail partners to align with Tiffany & Co. brand standards, visual merchandising guidelines and customer service expectations.
- Ensure standardized after-sales processes across retail partners.
- Identify operational efficiency improvements, develop solutions with Retail Excellence and implement action plans, including resolving ad hoc logistics and invoicing discrepancies.
- Partner with Retail Excellence to roll out regional and global initiatives that create a consistent in-store client experience, including hospitality and uniforms.
- Monitor visual merchandising campaigns and display standards, and work with the VM team to provide feedback to retail partners.
- Support retailization in India and Indonesia.
- Contribute to retailization plans with stakeholders including Finance, HR, IT, Legal and Supply Chain/Logistics.
- Prepare strategy presentations for senior management to obtain project approvals.
Qualifications
- 5–8 years of experience in wholesale account management, retail operations or business development within luxury retail; regional experience with India or Indonesia is a strong plus.
- Proven track record managing OTB, driving sell-through, analyzing retail data and negotiating commercial agreements.
- Agility and comfort working in a highly dynamic environment.
- Strong background in cross-functional coordination across Merchandising, CVM, PR and Retail Excellence, consignment inventory management and operational efficiency.
- Excellent relationship-building skills for managing key retail partners, with strong verbal and written communication skills.
Skills
Experience
5–8 years in wholesale account management, retail operations or business development within luxury retail; minimum 5 years.
Workplace
This position is based in Singapore, Central, Singapore.
Explore jobs in Singapore.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Account Manager», «Wholesale Account Manager», «Retail Partnerships Manager», «Retail Business Development Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.