- Employment
- Part-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. seeks a Retail Operations Coordinator to lead back-of-house operations at its Copenhagen store, supporting client service, sales goals, inventory and order fulfillment while serving as key holder and manager on duty when needed. This is a permanent, 2.5-days role.
Role & Responsibilities
- Lead back-of-house operations in the Tiffany store and partner with store leadership on initiatives that support the team and drive sales goals.
- Coordinate order fulfillment, manage inventory and client service activities, and open or close the store when required.
- Build client relationships to encourage loyalty and spend; support the store in meeting or exceeding monthly, quarterly and annual sales plans.
- Capture customer data during interactions and drive business through key product pillars.
- Act as Guest Experience Manager and key holder, and perform opening and closing procedures when a manager is unavailable.
- Deliver memorable in-store experiences as a Tiffany brand ambassador, providing the Tiffany Touch at every client interaction.
- Demonstrate the Client Experience Behaviors identified within the TEI program (Voice of Client Survey); optimize hospitality and store amenities, act on TEI performance and client feedback, and resolve client and employee concerns using sound judgment and thorough knowledge of policies, procedures and practices.
- Perform daily operational tasks, including order fulfillment, shipping, receiving, replenishment, jewelry cleaning, merchandise transfers, and intake of jewelry repairs and merchandise cleaning.
- Follow operational policies and procedures, comply with internal controls, and maintain inventory accuracy.
- Work effectively with Sales Professionals, Management and clients to respond to and follow up on requests promptly and accurately.
- Support operational efficiency and productivity objectives, and provide feedback on process changes through appropriate channels.
- When acting as manager on duty, assist management with coordinating work and coaching team members to improve performance.
- Partner with the operations professional to ensure operational excellence across tasks.
Qualifications
- Currently based in Denmark and authorized to work there.
- 2–3 years of prior retail experience in retail operations, with comprehensive knowledge of merchandising, client service, administration and shipping.
- Strong analytical skills.
- Proficiency in Microsoft Word and Excel.
- Ability to work retail store hours as needed, including nights, weekends and holidays.
- Organized and detail-oriented.
- Flexibility to perform different tasks according to day-to-day business needs.
- A college or university degree is preferred.
- A Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.
Skills
Experience
2–3 years of prior retail operations experience; minimum 3 years
Education
A college or university degree is preferred. A Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.
Workplace
This position is based in Copenhagen, Capital Region of Denmark, Denmark.
Explore jobs in Denmark.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Coordinator», «Retail Operations Specialist», «Back-of-House Coordinator», «Retail Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.