Tiffany & Co. Private Client Coordinator

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Coordinate all pre-appointment logistics including product sourcing, transfers, and availability preparation for private client appointments
• Partner with Merchandising, Product Control, Transportation, and Sales teams to facilitate timely product movement and prepare requested pieces for presentation
• Collaborate with Concierge and Hospitality teams to reserve private salons, arrange amenities, and coordinate customized store experiences
• Support Private Client Advisors during appointments through product management, floor navigation, and cross-functional coordination
• Manage post-appointment deliverables including valuations, product presentations, product information sheets, and client-facing materials
• Coordinate with Merchandising, Shipping, and Operations teams to ensure accurate fulfillment of sales orders and client deliveries
• Maintain comprehensive client profiles including preferences, milestones, family information, special dates, and biographical details
• Assist with gifting initiatives, special occasions, holiday programs, and personalized client touchpoints
• Update and maintain client records within Salesforce and Brilliance platforms, recording appointments, interactions, and outreach activities
• Monitor sales order status, shipment tracking, and delivery details through Compass system
• Support daily presentation and maintenance of High Jewelry and Masterpiece displays
• Provide floor coverage and operational support as business needs require
• Process sales transactions in partnership with the Private Client team while ensuring elevated standards of luxury service
• Create product presentations, lookbooks, and product sheets for client consultations
• Research product availability, collection information, and location details to support client selection

Qualifications

• 2–4 years of experience in luxury retail, hospitality, client services, sales support, or executive coordination
• Exceptional organizational skills with ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and commitment to operational excellence
• Excellent verbal and written communication skills
• Demonstrated ability to build collaborative relationships across multiple business functions
• Proficiency in CRM platforms, Microsoft Office Suite, and clienteling systems
• Passion for luxury service, client experience, and relationship management
• Experience supporting High Jewelry, Fine Jewelry, Luxury Retail, Private Client, Hospitality, or VIP clientele (preferred)
• Knowledge of clienteling practices and luxury relationship management (preferred)
• Experience coordinating events, gifting programs, or elevated client experiences (preferred)

Skills

Experience

2–4 years of experience in luxury retail, hospitality, client services, sales support, or executive coordination. Demonstrated expertise in managing complex client relationships, coordinating operational logistics, and supporting high-touch service environments.

Education

High school diploma or equivalent required. Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 26.35 to USD 31.65 per hour.

Benefits

Sales commission eligibility, comprehensive medical, dental, and vision insurance, 401(k) plan with company match, paid time off, adoption and surrogacy assistance, parental leave, mental and emotional well-being programs, physical and financial well-being support.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.