Tiffany & Co. Operations Professional
- Location
- Salt Lake CityUtahUSA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Sep 3, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Operations Professional at Tiffany & Co. in Salt Lake City, Utah. Full-time retail operations role managing inventory, fulfillment, and client service.
Role & Responsibilities
- Provide exceptional operational support to drive sales and profitability through effective back-of-house management
- Execute daily operational tasks including order fulfillment, shipping, receiving, merchandise replenishment, and jewelry care and cleaning
- Monitor and reconcile merchandise inventory using systems and reports to assess accuracy and report discrepancies to management
- Deepen client relationships and capture customer data during interactions to cultivate lifetime loyalty and increase spend
- Handle internal and external phone and email correspondence with professionalism, coordinating with client advisors and management to optimize sales opportunities
- Deliver memorable in-store experiences by demonstrating deep product knowledge and expertise in service, care, and handling instructions
- Execute best practices in hospitality and store amenities to create unique client experiences, acting on Net Promoter Score (NPS) feedback and performance metrics
- Partner effectively with client advisors, management, and clients to respond quickly and accurately to requests for product information, service, repairs, shipping, and inventory assistance
- Support operational efficiency objectives by maximizing productivity and providing feedback on process improvements through appropriate channels
Qualifications
- Minimum three years of relevant operations or retail experience
- Strong analytical and problem-solving capabilities
- Proficiency in Microsoft Word and Excel
- Excellent organizational and detail-oriented mindset
- Ability to work flexible retail hours including nights, weekends, and holidays
- Authorization to work in the United States
- College or university degree (preferred)
- Graduate Gemologist degree or prior Gemological Institute of America (GIA) coursework (preferred)
Skills
Experience
Minimum three years of professional experience in retail operations, back-of-house management, or a related field demonstrating proficiency in inventory management, order fulfillment, and client-facing coordination.
Education
High school diploma or equivalent required. College or university degree preferred. Graduate Gemologist certification or prior coursework from the Gemological Institute of America (GIA) preferred.
Workplace
This position is based in Salt Lake City, Utah, USA.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Specialist», «Operations Associate», «In-Store Operations Coordinator», «Retail Operations Professional», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.