Tiffany & Co. Operations Professional
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $20.40–24/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Aug 20, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Operations Professional (Seasonal), Chicago, IL – $20.40–$24.00/hr. Support luxury retail operations and client service.
Role & Responsibilities
- Provide exceptional operational support to store sales team by executing order fulfillment, shipping, receiving, and merchandise replenishment
- Deliver consistent client-facing service through phone, email, and in-store interactions, capturing client data to cultivate relationships and drive lifetime loyalty
- Manage merchandise inventory by monitoring accuracy, reconciling discrepancies, and utilizing company systems to report inventory status to management
- Execute daily operational tasks including jewelry cleaning, merchandise transfer, repair intake, and care instruction provision in accordance with company policies
- Demonstrate passion as a Tiffany brand ambassador by embodying the Tiffany Touch and executing client experience behaviors identified within company training programs
- Partner with sales professionals and management to respond promptly to client requests for product information, service assistance, repairs, and shipping
- Support operational efficiency objectives by maximizing productivity, following best practices for hospitality and store amenities, and providing process improvement feedback
- Optimize in-store experience by consistently delivering memorable moments and acting on client feedback to enhance service quality
Qualifications
- Strong analytical and problem-solving skills with ability to communicate effectively across store teams
- Proficiency in Microsoft Word and Excel
- Organized, detail-oriented approach to task management and merchandise handling
- Flexibility to adapt to day-to-day business needs and varying operational demands
- Authorization to work in the United States
- College or university degree (preferred)
- Graduate gemologist certification or prior Gemological Institute of America (GIA) coursework (preferred)
Skills
Experience
Entry-level retail or back-office operations experience preferred; no specific tenure required. Beginner-level candidates with strong foundational skills and willingness to learn luxury retail operations are encouraged to apply.
Education
College or university degree preferred. Graduate gemologist certification or Gemological Institute of America (GIA) coursework preferred but not required.
Workplace
The role is situated in Chicago, Illinois, USA.
Compensation
The base compensation for this position ranges from USD 20.40 to USD 24 per hour.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Associate», «Retail Operations Specialist», «Back-of-House Coordinator», «Sales Support Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.