Tiffany & Co. Operations Professional
Join Tiffany & Co. in Chestnut Hill as an Operations Professional. This role requires strong analytical skills and a minimum of 3 years of experience. Be part of a legacy of excellence in the luxury fashion industry.
Overview
Tiffany & Co., a subsidiary of LVMH, is renowned for its legacy of exquisite designs and romantic ideals, embodied in its iconic Blue Box. With a history spanning over 175 years, the brand is synonymous with beauty, craftsmanship, and excellence. As an employer, Tiffany & Co. fosters a culture of passion, kindness, and professional commitment, holding its employees to high standards while offering continuous education on new merchandise collections and the evolving luxury market.
Role & Responsibilities
- Provide exceptional client service and ensure order fulfillment and inventory management with the Tiffany Touch.
- Support store sales and profitability by collaborating with sales professionals, management, and corporate partners.
- Deepen client relationships to drive lifetime loyalty and spend, capturing data during interactions to cultivate new and existing clients.
- Handle internal and external communications effectively to optimize sales opportunities.
- Elevate the in-store experience by consistently delivering memorable moments and demonstrating passion as a Tiffany brand ambassador.
- Execute daily operational tasks such as order fulfillment, shipping, receiving, replenishment, and jewelry cleaning.
- Monitor and reconcile merchandise inventory, reporting discrepancies to management or corporate partners.
- Communicate effectively with sales professionals, management, and clients to respond to requests for assistance in product and service information.
- Support company operations efficiency objectives by maximizing productivity and providing feedback on process changes.
Qualifications
- Strong analytical skills
- Proficiency in Microsoft Word and Excel
- Ability to work retail store hours, including nights, weekends, and holidays
- Organized and detail-oriented
- Flexibility to perform different tasks based on business needs
- Authorization to work in the United States
Skills
Experience
Minimum of 3 years of relevant experience required.
Education
A college/university degree is preferred. Graduate gemologist degree or previous Gemological Institute of America (GIA) coursework is advantageous.
Workplace
The successful candidate will be located in Chestnut Hill, Massachusetts, USA, with easy access to Boston. 2 luxury roles are listed in Chestnut Hill on Cerulean. Across the Massachusetts region, Cerulean lists 53 open positions — 1 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Benefits
Tiffany & Co. offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.
Culture
Tiffany & Co. prides itself on a workplace culture that values respect, love for the brand, and a commitment to excellence. Employees are encouraged to continuously educate themselves and are recognized and rewarded for their dedication to delivering exceptional service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.