Tiffany & Co. Operations Professional

Location
Employment Full-time
Seniority Mid-Level
Posted Mar 3, 2026
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Join Tiffany & Co. in Carmel as an Operations Professional. This role involves leading store operations, providing client service, and supporting sales goals. Located in the United States.

Overview

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to creating timeless pieces and exceptional customer experiences. As part of the LVMH group, Tiffany & Co. benefits from the global prestige and resources of one of the world's leading luxury goods conglomerates, offering employees a unique opportunity to be part of a legacy of excellence and innovation.

Role & Responsibilities

  • Lead back-of-house operations in the store, ensuring seamless execution of tasks.
  • Provide exemplary client service and collaborate with store leadership to support team initiatives and drive sales goals.
  • Act as a key holder and manager on duty in the absence of a manager, overseeing order fulfillment, inventory management, and client service activities.
  • Ensure compliance with internal control procedures and maintain inventory accuracy.
  • Support operational efficiency objectives and provide feedback on process improvements.
  • Mentor team members and coordinate work as manager on duty.
  • Enhance client relationships to foster loyalty and drive sales.
  • Execute sales support functions to achieve or exceed store sales targets.
  • Collect and utilize customer data to cultivate relationships.
  • Deliver memorable in-store experiences and act as a Tiffany brand ambassador.
  • Resolve client and employee concerns with sound judgment and policy knowledge.

Qualifications

  • 2-3 years of retail experience in operations, with knowledge of merchandising, client service, and administration.
  • Strong analytical skills.
  • Proficiency in Microsoft Word and Excel.
  • Authorization to work in the United States.

Skills

Organizational and detail-oriented capabilities. Flexibility to adapt to various tasks based on business needs. Ability to work retail hours, including nights, weekends, and holidays.

Experience

Minimum of 3 years in retail operations, with a focus on merchandising and client service.

Education

A college/university degree is preferred. Graduate Gemologist degree or GIA coursework is desirable.

Workplace

This position is based in Carmel, Indiana, USA. Cerulean lists 3 open roles in Carmel. The broader Indiana area accounts for 12 active listings on Cerulean. In USA as a whole, Cerulean currently features 2.232 open positions, with 74 posted this week.

Compensation

The pay range for this role is $21.25-$28.75 per hour.

Benefits

Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products.

Culture

Tiffany & Co. fosters a culture of elegance and excellence, where employees are encouraged to honor the brand's legacy while delivering personalized experiences to clients. The company values innovation, collaboration, and a commitment to maintaining the highest standards in luxury retail.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.