- Location
- 175 Pitt street (View map)Sydney NSW 2000Australia
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 6, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. is seeking an Operations Executive for its Pitt Street store in Sydney. Reporting to the Store Manager, the role oversees back-of-house operations, inventory, customer and client services, shipping and receiving, and staff development. This is a permanent, full-time position.
Role & Responsibilities
- Oversee all back-of-house operations, including coordination of merchandising, customer service and client services roles.
- Manage inventory, including stock control, cycle-count accuracy, shrinkage, assortment and model stock levels.
- Supervise and coordinate customer service related to repairs, servicing orders and post-sale offerings.
- Supervise and coordinate client services, including telephone enquiries, stock availability and other post-sale offerings.
- Oversee receiving and shipping, liaising with transportation providers, freight forwarders, Australian Customs and clearing or customs agents to ensure local compliance.
- Partner with store management to ensure back-of-house processes and systems support required service standards.
- Manage, coach, develop and train staff.
Qualifications
- Tertiary Certificate or equivalent life or work experience.
- Minimum three years of retail stock management or inventory control experience, preferably within the jewellery industry.
- Availability to work flexibly, including evenings, weekends and public holidays.
Skills
Experience
Minimum three years in retail stock management or inventory control, preferably within the jewellery industry.
Education
Tertiary Certificate or equivalent life or work experience.
Workplace
The role is situated in Sydney, New South Wales, Australia.
Explore jobs in Australia.
Benefits
Career development opportunities, Tiffany-designed training programmes and generous employee discounts.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.