Tiffany & Co. Operations Executive

Employment
Full-Time
Seniority
Mid-Level
Industry
High Jewelry
Posted
May 18, 2026

About Tiffany & Co.

Tiffany & Co. is an iconic American jewellery maison renowned for design-led collections, exceptional craftsmanship and elevated client service. The brand is part of the LVMH group and operates a global retail network delivering luxury experiences and heritage-driven product excellence.

Tiffany & Co. in Sydney seeks an Operations Executive (Bondi Junction) to manage inventory, client services and back-of-house operations. Permanent role.

Role & Responsibilities

  • Oversee all back-of-house operations, ensuring processes and systems support store service standards and merchandising needs.
  • Manage inventory control: stock levels, cycle counts, assortments, model stock and shrinkage prevention.
  • Supervise customer repairs, service orders and post-sale offerings, coordinating with Customer Service and Client Services teams.
  • Oversee receiving and shipping operations, liaising with transport providers, freight forwarders and Australian Customs to ensure compliance.
  • Partner with the Store Manager to align merchandising, client services and operational workflows.
  • Coach, develop and train store staff to maintain operational excellence and service consistency.

Qualifications

  • Tertiary Certificate or equivalent practical work experience.
  • Minimum three years' experience in retail stock management/inventory control, preferably within the jewellery or luxury retail sector.
  • Demonstrated problem-solving capability and strong customer service ethics.
  • Excellent verbal and written communication skills and strong interpersonal aptitude.
  • Proven ability to multi-task, meet deadlines and prioritise under pressure.
  • Advanced proficiency in MS Word, Excel and MIPS.
  • Flexible availability including evenings, weekends and public holidays.

Skills

Inventory management Stock control Cycle counting Shrinkage prevention Customer service Client services coordination Liaison with freight forwarders and customs Staff coaching and training MS Word Excel MIPS

Experience

Minimum three years' experience in retail stock management or inventory control, ideally within the jewellery or luxury retail industry. Experience supervising staff and managing back-of-house operations is required.

Education

Tertiary Certificate or equivalent work experience.

Workplace

The role is situated in Sydney, New South Wales, Australia.

Benefits

Very competitive salary; structured career development opportunities; Tiffany-designed training programs; generous employee discounts.

Culture

Tiffany & Co. fosters a service-driven, detail-oriented retail culture where craftsmanship and client relationships are paramount. Employees are supported with brand-specific training and clear pathways for career progression within a global luxury network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Executive», «Back-of-House Operations Coordinator», «Inventory & Client Services Manager», «Retail Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tiffany & Co.

Tiffany & Co. Operations Executive

Sydney, Australia

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