Tiffany & Co. Operations Executive

Location
Employment Full-time
Seniority Mid-Level
Posted Jan 21, 2026
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Join Tiffany & Co. in Sydney as an Operations Executive. Oversee inventory, customer service, and client services in a luxury retail environment.

Overview

Tiffany & Co., a distinguished entity within the Watches & Jewellery division, has been a paragon of luxury and elegance since 1837. As part of the LVMH conglomerate, Tiffany & Co. is celebrated for its design innovation and exceptional service, making it one of the most recognizable luxury brands globally. The brand offers a unique opportunity to be part of its storied legacy, contributing to its continued success and growth.

Role & Responsibilities

  • Oversee inventory management, ensuring stock control, cycle count accuracy, and appropriate assortment and model stock levels.
  • Supervise and coordinate customer service activities related to repairs, servicing orders, and post-sale offerings.
  • Manage client services, including handling customer inquiries, stock availability, and post-sale offerings.
  • Oversee receiving and shipping functions, ensuring compliance with local regulations and liaising with transportation and customs agents.
  • Collaborate with store management to ensure back of house processes support service standards.
  • Manage, coach, develop, and train staff.

Qualifications

  • Tertiary Certificate or equivalent life/work experience
  • Minimum three years of retail stock management/inventory control experience, preferably within the jewelry industry

Skills

Problem-solving ability Strong customer service ethics Excellent verbal and written communication skills Strong interpersonal skills Proven multi-tasking ability and deadline management Advanced proficiency in MS Word, Excel, and MIPS Flexible working availability, including evenings, weekends, and public holidays

Experience

Minimum of 3 years in retail stock management or inventory control, preferably within the jewelry sector.

Education

Tertiary Certificate or equivalent life/work experience

Workplace

The role is situated in Sydney, New South Wales, Australia. There are currently 105 open positions in Sydney on Cerulean, with 3 added recently. Within New South Wales, Cerulean currently features 113 open roles, including 4 recent additions. Across Australia, Cerulean lists 187 open roles — 7 of them newly added.

Benefits

Competitive salary, career development opportunities, Tiffany designed training programs, and generous employee discounts.

Culture

Tiffany & Co. fosters a culture of elegance and excellence, where employees are encouraged to grow and develop within a supportive environment. The brand values creativity, grace, and an artful understanding of customer dreams, making it a treasured place to work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.