Tiffany & Co. Operations Executive
- Location
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Apr 23, 2026
About Tiffany & Co.
Tiffany & Co. is an iconic luxury jeweller renowned for its design-led heritage, signature Blue Box and enduring emphasis on craftsmanship and client service. Now part of the LVMH group, Tiffany combines maison-level creativity with the international infrastructure of a global luxury conglomerate.
Tiffany & Co. — Operations Executive in Brisbane. Lead back‑of‑house operations, inventory and client services for the Tiffany Brisbane store.
Role & Responsibilities
- Oversee all back-of-house functions, coordinating merchandising, customer service and client services to ensure seamless post‑sale experience.
- Manage inventory lifecycle including stock control, cycle counts, shrinkage mitigation and maintenance of assortment and model-stock levels.
- Supervise receiving and shipping operations; liaise with carriers, freight forwarders and customs/clearing agents to ensure local compliance.
- Partner with store management to align back‑of‑house processes and systems with service standards and sales objectives.
- Coach, develop and train store staff; allocate resources and delegate tasks to meet operational deadlines and service KPIs.
- Supervise customer repairs and servicing orders, and manage telephone enquiries and stock availability for client services.
Qualifications
- Tertiary Certificate or equivalent life/work experience
- Minimum three years' experience in retail stock management/inventory control, preferably within the jewellery or luxury sector
- Proven supervisory experience with ability to coach and develop team members
- Demonstrable problem‑solving skills and strong customer service ethos
- Excellent verbal and written communication and interpersonal skills
- Flexible availability including evenings, weekends and public holidays
Skills
Experience
Minimum three years' hands‑on experience in retail inventory management or stock control, preferably within the jewellery or luxury retail sector, including supervisory responsibility and experience liaising with logistics and customs partners.
Education
Tertiary Certificate or equivalent life/work experience.
Workplace
The role is situated in Brisbane, Queensland, Australia.
Benefits
Tiffany‑designed training programs; generous employee discounts; opportunities for career development.
Culture
The workplace emphasizes meticulous craftsmanship, elevated client service and a design‑driven legacy. As part of a global luxury maison within LVMH, the environment values professional development, structured training and a collaborative, client‑centric approach to retail excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Executive», «Inventory & Client Services Coordinator», «Back-of-House Operations Supervisor», «Store Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.