Tiffany & Co. Operations Coordinator
Join Tiffany & Co. in Vienna as an Operations Coordinator. This role involves managing store operations to enhance client experiences. Ideal for those with 3 years of retail operations experience. Fluent in German and English required.
Overview
Tiffany & Co., a distinguished name in luxury, is renowned for its legacy of exquisite designs and romantic ideals. As part of the esteemed LVMH group, Tiffany & Co. offers a unique workplace where passion, commitment, and high standards are the norm. Employees are encouraged to continually educate themselves on new merchandise collections and the evolving luxury market, ensuring a workplace that is both dynamic and rewarding.
Role & Responsibilities
- Oversee the receipt and transfer of merchandise to ensure inventory accuracy and availability.
- Monitor daily high-value counts and maintain returns reports.
- Lead and coordinate cycle counts and physical inventory preparations.
- Manage price changes, merges, re-classes, and ticket changes.
- Process merchandise requests and follow up on special and back orders.
- Provide superior post-sales client service, including repair and engraving order management.
- Assist with minor onsite repairs and cleanings.
- Support sales floor operations and provide outstanding customer service.
- Coordinate store events and partner with marketing for merchandise requests.
- Manage store supplies and track invoice approvals and inventory reports.
- Liaise with facilities, IT, and manage record retention.
- Perform daily cashier functions and act as security and health & safety liaison.
Qualifications
- 2-3 years of retail experience in operations with knowledge of merchandising, client service, and shipping.
- Analytical skills preferred.
- Proficiency in Microsoft Word and Excel.
- Ability to work retail hours, including nights, weekends, and holidays.
- Organized and detail-oriented.
- Ability to work well with clients, peers, and management.
- Understanding of Tiffany & Co. standards.
- Project management skills and ability to meet deadlines.
- Flexibility to adapt to day-to-day business needs.
- Knowledge of local import/export regulations.
- Fluency in German and English.
Skills
Experience
A minimum of 3 years in retail operations, with a comprehensive understanding of merchandising, client service, and shipping.
Workplace
The role is situated in Vienna, Vienna, Austria. There are currently 28 open positions in Vienna on Cerulean, with 1 added recently. Across Austria, Cerulean lists 36 open roles — 1 of them newly added.
Benefits
Employees benefit from training and development opportunities within LVMH, attractive employee discounts, a retirement plan, life insurance, and a comprehensive onboarding program.
Culture
Tiffany & Co. fosters a culture of excellence, where employees are passionate, kind, and professionally committed. The company values continuous learning and upholds high standards, creating a unique workplace environment that is both challenging and rewarding.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.