Tiffany & Co. Operations Coordinator
- Location
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Apr 2, 2026
About Tiffany & Co.
Tiffany & Co. is a preeminent luxury jeweller known for its craftsmanship, iconic design language, and refined client experiences. As a maison within the LVMH Group, Tiffany combines heritage savoir‑faire with global retail operations and a strong emphasis on personalized service and product excellence.
Tiffany & Co. seeks an Operations Coordinator in Scottsdale, AZ to manage store operations, inventory and client service.
Role & Responsibilities
- Lead back‑of‑house store operations including order fulfillment, shipping, receiving, replenishment and merchandise transfers to ensure operational continuity.
- Act as a key holder and manager on duty when required, coordinating store opening/closing, resolving client and staff issues, and mentoring team members.
- Maintain inventory accuracy and compliance with internal control procedures through disciplined receiving, cycle counts and corrective actions.
- Support sales objectives by executing operational tasks that enable selling activities, collecting customer data, and driving product pillar initiatives.
- Deliver the Tiffany Experience by elevating in‑store hospitality, implementing NPS‑driven service improvements, and promptly following up on client requests.
- Perform jewelry handling tasks such as cleaning, intake for repairs, and quality checks while adhering to brand standards and security protocols.
- Provide feedback on process changes to improve productivity and partner with store leadership to coordinate daily work and initiatives.
Qualifications
- 2–3 years of retail operations experience with knowledge of merchandising, client service, administration, and shipping; minimum 3 years preferred.
- Strong analytical aptitude with high attention to detail and organizational discipline.
- Proficiency in Microsoft Word and Excel.
- Ability to work retail hours including nights, weekends and holidays; authorization to work in the United States.
- Demonstrated ability to act as a key holder/manager on duty and to mentor team members.
- Preferred: college or university degree.
- Preferred: Graduate Gemologist credential or coursework from the Gemological Institute of America (GIA).
Skills
Experience
Minimum 2–3 years of prior retail operations experience handling merchandising, inventory control, order fulfillment and client service; experience as a key holder or acting manager is highly desirable.
Education
College or university degree preferred; Graduate Gemologist credential or GIA coursework is a plus.
Workplace
The successful candidate will be located in Scottsdale, Arizona, USA, with easy access to Phoenix.
Culture
Tiffany & Co. cultivates a service‑centric culture that prizes impeccable client experience, attention to craft and collaborative retail teamwork. Employees are expected to uphold the maison’s legacy of refined hospitality and operational excellence while contributing to a high‑standards, customer‑focused environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Coordinator», «Store Operations Specialist», «Inventory & Operations Coordinator», «Client Service and Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.