Tiffany & Co. Operations Coordinator

Employment
Full-Time
Seniority
Mid-Level
Industry
High Jewelry
Posted
Sep 18, 2026

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Tiffany & Co. seeks Operations Coordinator in Riyadh, Saudi Arabia for luxury boutique client services and order management.

Role & Responsibilities

  • Ensure all repairs and service orders (engraving, etching, embossing) are entered, monitored, and completed within agreed timelines
  • Provide proactive and attentive client follow-up to support relationship development and satisfaction
  • Meet and consult with both appointment clients and walk-in clients to understand their requirements
  • Respond promptly to all client enquiries via phone, postal mail, and email
  • Process client order requests, including transaction completion and shipping coordination

Qualifications

  • Minimum 3 years' experience in a similar operational or client-focused role within a luxury retail environment
  • Fluent in both Arabic and English (bilingual required)
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with demonstrated ability to work effectively with diverse client bases

Skills

Client relationship management Order processing and tracking Repair and service order administration Multi-channel communication (phone, email, postal) Product knowledge of luxury jewellery and watches Attention to detail Organisational skills

Experience

Minimum 3 years of professional experience in a similar role within a luxury retail or client-focused environment, with demonstrated expertise in managing repairs, servicing orders, and client correspondence.

Education

Secondary education (high school diploma or equivalent) required; further professional qualifications in retail operations, hospitality, or client services preferred.

Workplace

The role is situated in Riyadh, Riyadh, Saudi Arabia.

Benefits

Competitive salary, career development opportunities, Tiffany-designed training programs, and generous employee discounts.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Coordinator», «Boutique Operations Associate», «Client Relations Coordinator», «Service Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tiffany & Co.

Tiffany & Co. Operations Coordinator

Riyadh, Saudi Arabia

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