Tiffany & Co. Operations Coordinator

Location
Employment Full-Time
Seniority Mid-Level
Compensation $26.35–35.65/hour
Department Retail & Boutique Operations
Industry High Jewelry
Posted ✦ Today
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Tiffany & Co. in Los Angeles seeks an Operations Coordinator (Topanga) to manage store operations, inventory and client service. $26.35–$35.65/hr.

Overview

Tiffany & Co. is an iconic American jeweler celebrated for craftsmanship, heritage design and exceptional client service. Operating globally, the maison is part of the LVMH group and combines a legacy of high‑end jewelry with rigorous retail discipline and a strong focus on customer experiences.

Role & Responsibilities

  • Lead all back‑of‑house store operations including order fulfillment, shipping, receiving, replenishment and merchandise transfers.
  • Act as key holder and manager on duty when required; open/close the store and coordinate day‑to‑day workflow.
  • Maintain inventory accuracy and ensure strict adherence to internal control procedures.
  • Clean and prepare jewelry, process and track repairs, and ensure presentation standards for merchandise.
  • Support store sales by collecting customer data, executing clienteling activities and driving key product pillars.
  • Implement and act on NPS and client feedback to elevate the in‑store experience and hospitality.
  • Coach and mentor team members, assist management with work allocation and suggest process improvements to increase productivity.
  • Resolve client and employee concerns using sound judgement and knowledge of policy and procedures.

Qualifications

  • 2–3 years of retail operations experience with knowledge of merchandising, client service, administration and shipping.
  • Strong analytical skills and meticulous attention to detail.
  • Proficiency in Microsoft Word and Microsoft Excel.
  • Ability to work retail hours including nights, weekends and holidays.
  • Authorization to work in the United States.
  • Flexible approach to duties and capacity to perform varied tasks based on daily business needs.
  • Preferred: college/university degree and Graduate Gemologist or Gemological Institute of America (GIA) coursework.

Skills

Microsoft Word Microsoft Excel inventory management order fulfillment shipping and receiving clienteling NPS merchandising jewelry cleaning and repairs internal control procedures

Experience

Minimum 2–3 years of prior retail operations experience, with hands‑on exposure to inventory control, order fulfillment, merchandising and client service.

Education

High school diploma or equivalent required; college/university degree preferred. Graduate Gemologist or GIA coursework preferred.

Workplace

This position is based in Los Angeles, California, USA. Cerulean lists 44 open roles in Los Angeles, including 5 posted recently. The broader California area accounts for 398 active listings on Cerulean, 37 of which are new. In USA as a whole, Cerulean currently features 3.531 open positions, with 254 posted this week.

Compensation

The base compensation for this position ranges from USD 26.35 to USD 35.65 per hour.

Culture

Tiffany & Co. emphasizes a client‑centric culture rooted in craftsmanship, refinement and memorable retail experiences. Teams operate with high operational standards and collaborative service orientation, where training and respect for the brand’s heritage underpin daily work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Coordinator», «Store Operations Specialist», «Back-of-House Coordinator», «Retail Logistics Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.