Tiffany & Co. Operations Coordinator
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Jun 8, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Operations Coordinator in London — manage store operations, inventory, and client service in this luxury retail key-holder role.
Role & Responsibilities
- Lead all back-of-house operations to support store sales goals and the Tiffany Experience
- Coordinate order fulfillment, shipping, receiving, replenishment, and merchandise transfers with full inventory accuracy
- Execute key-holder duties including opening, closing, and manager-on-duty responsibilities when management is unavailable
- Cultivate client relationships by capturing customer data and supporting sales professionals in driving lifetime loyalty and monthly sales targets
- Deliver exceptional in-store hospitality by optimizing amenities and executing best practices in client experience, including jewelry cleaning and repair intake
- Maintain operational compliance with internal control procedures and company policies while providing feedback on process improvements
- Act as Guest Experience Manager, resolving client and employee concerns with thorough knowledge of policy and procedure
- Coach team members on performance improvements when serving in managerial capacity
- Ensure daily operational tasks maximize productivity and support company efficiency objectives
Qualifications
- Must currently be based in and hold authorization to work in the United Kingdom
- 2-3 years of prior retail experience with comprehensive knowledge of merchandising, client service, administration, and shipping
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Word and Excel
- Exceptional organizational and detail-oriented abilities
- Flexibility to perform varied tasks based on day-to-day business needs
- College or university degree (preferred)
- Graduate Gemologist degree or prior Gemological Institute of America (GIA) coursework (preferred)
Skills
Experience
Minimum 2-3 years of retail operations experience with demonstrated expertise in merchandising, client service, administration, and shipping. Prior experience managing back-of-house store operations, inventory control, and supporting sales teams in a luxury retail environment is advantageous.
Education
High school diploma or equivalent required. College or university degree preferred. Graduate Gemologist certification or prior completion of Gemological Institute of America (GIA) coursework is preferred.
Workplace
The role is situated in London, England, UK.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Specialist», «Operations Manager», «Retail Operations Associate», «Back-of-House Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.