Tiffany & Co. Operations Coordinator
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Join Tiffany & Co. in Istanbul as an Operations Coordinator. This role involves overseeing store operations, ensuring inventory accuracy, and providing exceptional client service. Ideal candidates will have 3+ years of retail experience and fluency in Turkish and English.
Overview
Tiffany & Co., a distinguished name in the luxury jewelry industry, is renowned for its timeless elegance and exceptional craftsmanship. As part of the LVMH group, Tiffany & Co. upholds a legacy of innovation and excellence, offering a dynamic environment where creativity and tradition converge. Employees are encouraged to contribute to the brand's storied history while shaping its future.
Role & Responsibilities
- Oversee store merchandise, including receiving, transferring, and ensuring inventory accuracy.
- Monitor and maintain the Daily High Value count and returns report.
- Lead and coordinate cycle counts and physical inventory preparations.
- Manage price changes, merges, re-classes, and ticket changes.
- Process merchandise requests and follow-up on special and back orders.
- Provide superior post-sales client service, ensuring timely completion of repair and engraving orders.
- Assist in visual presentation of merchandise through scheduled cleaning and inspection.
- Support sales floor operations and assist in planning and coordinating store events.
- Manage store supplies, including sundries, packaging, and hospitality.
- Perform daily cashier functions and manage accounts payable and cash-related tasks.
- Act as liaison for facilities, IT, Security, and Health & Safety.
- Assist in maintaining and implementing operational support systems.
Qualifications
- 2-3 years of prior experience in retail operations, with a focus on merchandising, client service, administration, and shipping.
- Analytical skills preferred.
- Proficiency in Microsoft Word and Excel, with IT knowledge.
- Ability to work retail hours, including nights, weekends, and holidays.
- Organized and detail-oriented.
- Strong interpersonal skills with clients, peers, and management.
- Adherence to Tiffany & Co. standards.
- Project management skills and ability to meet deadlines.
- Flexibility to adapt to varying tasks.
- Fluency in Turkish and English; a third language is advantageous.
Skills
Experience
A minimum of 3 years in retail operations, focusing on merchandising, client service, and administrative functions.
Workplace
The role is situated in Istanbul, Istanbul, Turkey. There are currently 41 open positions in Istanbul on Cerulean, with 1 added recently. Across Turkey, Cerulean lists 53 open roles — 1 of them newly added.
Benefits
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Culture
Tiffany & Co. fosters a culture of inclusivity and innovation, where employees are inspired to excel and contribute to the brand's enduring legacy. The company values creativity, collaboration, and a commitment to excellence, offering a supportive environment for professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.