Tiffany & Co. Operations Coordinator
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Jun 1, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Operations Coordinator in Hamburg, Germany. Manage retail operations, inventory, and client service.
Role & Responsibilities
- Oversee store merchandise receiving and prepare transfers to other locations
- Ensure store inventory accuracy and availability to optimize client service, including Carnet and Travel Collections
- Monitor daily high-value inventory counts and maintain returns reports
- Lead and coordinate cycle count and physical inventory preparation, including yearly physical inventory oversight
- Lead and coordinate price changes, merges, re-classifications, and ticket changes
- Process merchandise requests and follow up on special orders and back orders
- Provide superior client service for all post-sales service
- Ensure repair and engraving orders are entered, monitored, and completed timely with estimates provided when necessary
- Perform minor onsite repairs, cleanings, and other services within the store's client service area
- Assist management in visual presentation of merchandise through scheduled cleaning and inspection
- Assist on the sales floor as needed while delivering the Tiffany Experience
- Partner with the sales team by processing merchandise orders in accordance with procedure
- Assist with planning and coordinating store events
- Partner with Marketing by processing marketing-specific merchandise requests
- Manage all store supplies including sundries, packaging, and hospitality
- Track necessary invoice approvals and verify daily inventory reports
- Function as liaison with facilities and IT, follow up on audit issues, and manage record retention
- Answer incoming calls and provide superior client service
- Perform daily cashier functions including accounts payable and cash-related operations
- Act as Security and Health & Safety liaison for the store
- Assist in maintenance and implementation of operational support systems including inventory systems and supplier ordering
Qualifications
- 2–3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping
- Analytical skills preferred
- Proficiency in Microsoft Word and Excel with IT knowledge
- Ability to work retail store hours including nights, weekends, and holidays
- Organized and detail-oriented
- Ability to work effectively with clients, peers, and management
- Understanding and adherence to Tiffany & Co. standards
- Ability to manage project work and meet deadlines
- Flexibility to perform different tasks based on day-to-day business needs
- Knowledge of local import/export regulations
Skills
Experience
Minimum 2–3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration, and shipping.
Workplace
This position is based in Hamburg, Hamburg, Germany.
Benefits
Training and development opportunities within LVMH; retirement plan and life insurance; attractive employee discounts; welcome and onboarding training.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Specialist», «Retail Operations Associate», «Operations Assistant», «Administrative Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.