Tiffany & Co. Operations Coordinator
- Location
- Frankfurt am MainHesseGermany
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- May 6, 2026
About Tiffany & Co.
Tiffany & Co. is an iconic luxury jeweller renowned for craftsmanship, timeless design and the signature Blue Box. Now part of the LVMH group, the maison combines a strong heritage with global retail reach and structured development opportunities typical of a leading luxury conglomerate.
Tiffany & Co. seeks an Operations Coordinator in Frankfurt to manage store operations, inventory and post‑sales service.
Role & Responsibilities
- Oversee all aspects of store merchandise: receive shipments, prepare transfers, manage Carnet and Travel Collection stock and ensure inventory accuracy to optimise client service.
- Monitor daily high-value counts, maintain returns reporting and lead cycle counts and annual physical inventory preparation and execution.
- Coordinate price changes, merges, re-classes and ticketing updates; process merchandise requests, special orders and back orders.
- Manage post-sales client service: enter and monitor repair/engraving orders, communicate estimates, perform minor onsite repairs and cleanings, and ensure timely completion of service requests.
- Support sales and client development by assisting on the sales floor, processing merchandise orders, supporting store events and handling marketing-related merchandise requests.
- Administer store operations: manage supplies (sundries, packaging, hospitality), verify daily inventory and invoice approvals, perform cashiering and accounts payable tasks, and act as the store liaison for facilities, IT, security and health & safety.
- Maintain operational support systems (inventory systems, supplier ordering), follow up on audit issues and manage record retention; answer incoming client calls with high service standards.
Qualifications
- 2–3 years of retail operations experience with comprehensive knowledge of merchandising, inventory control, shipping/receiving and client service.
- Proficiency in Microsoft Word and Microsoft Excel; comfortable using inventory systems and basic store IT tools.
- Organised, detail-oriented and able to manage multiple projects and meet deadlines.
- Ability to work retail hours including evenings, weekends and holidays.
- Strong interpersonal skills and ability to uphold Tiffany & Co. brand and service standards.
- Knowledge of local import/export regulations.
- Fluency in German and English.
Skills
Experience
Minimum 2–3 years of prior retail experience in operations, including hands-on work with inventory control, merchandising, shipping/receiving and post-sales service. Experience in a luxury or high‑value goods environment preferred.
Education
Secondary education required; vocational diploma or certification in retail, commerce or logistics preferred.
Workplace
This position is based in Frankfurt am Main, Hesse, Germany.
Benefits
Training and development opportunities within LVMH; retirement plan and life insurance; attractive employee discounts; welcome and onboarding training.
Culture
Tiffany & Co. fosters a client-centric, product‑knowledge driven culture rooted in craftsmanship and refined retail standards. As part of LVMH, the brand places emphasis on professional development, cross‑border collaboration and delivering an elevated in‑store experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Coordinator», «Retail Operations Specialist», «Inventory & Operations Coordinator», «Store Logistics Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.