Tiffany & Co. Operations Coordinator
- Employment
- Full-Time
- Seniority
- Junior
- Compensation
- $24.65–29/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Sep 21, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Operations Coordinator role in Chicago; manage retail operations, inventory, and client service for $24.65–$29/hr.
Role & Responsibilities
- Lead all back-of-house operations including order fulfillment, shipping, receiving, replenishment, and merchandise transfers
- Execute daily operational tasks such as cleaning and storing jewelry, processing repairs, and maintaining inventory accuracy
- Deepen client relationships to drive lifetime loyalty and capture customer data during interactions
- Serve as Guest Experience Manager and key holder, acting as manager on duty in the absence of store leadership
- Perform opening and closing store procedures, ensuring compliance with internal control policies
- Deliver the Tiffany Experience by providing exceptional client service and resolving concerns with thorough knowledge of policy and procedure
- Support team coaching and performance improvement when acting as manager on duty
- Maximize operational efficiency and provide feedback on process improvements through appropriate channels
Qualifications
- 2–3 years of prior retail operations experience with comprehensive knowledge of merchandising, client service, administration, and shipping
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Word and Excel
- Ability to work flexible retail store hours including nights, weekends, and holidays
- Organized and detail-oriented approach to work
- Authorization to work legally in the United States
- Passion for delivering exceptional client service and brand representation
Skills
Experience
Minimum 2–3 years of retail operations experience, with demonstrated expertise in merchandising, client service, administrative support, and shipping operations. Prior experience as a key holder or in a supervisory capacity is advantageous.
Education
High school diploma or equivalent required. College or university degree preferred. Graduate Gemologist degree or prior Gemological Institute of America (GIA) coursework preferred.
Workplace
This position is based in Chicago, Illinois, USA.
Compensation
The base compensation for this position ranges from USD 24.65 to USD 29 per hour.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Specialist», «Retail Operations Associate», «Client Operations Manager», «In-Store Operations Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.