Tiffany & Co. Operations Coordinator
- Location
- AucklandAucklandNew Zealand
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Sep 23, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. Operations Coordinator role in Auckland, New Zealand. Full-time position managing inventory, customer service, and boutique operations.
Role & Responsibilities
- Monitor stock levels and oversee inventory management to maximize sales opportunities
- Coordinate stock rebalances and replenishment activities
- Manage and complete repair and service orders in a timely manner whilst meeting company service quality standards using approved Tiffany & Co. process guidelines
- Respond to all customer inquiries via telephone, email, and in-person with appropriate timeliness and resolution following established procedures
- Apply consultative one-to-one selling and product knowledge to develop and build ongoing customer relationships
- Provide highest-standard customer follow-up to support client relationship development
Qualifications
- Minimum three years retail sales experience in stock management and inventory control, preferably within the jewelry industry
- Solid attention to detail with strong problem-solving capabilities
- Proven multi-tasking experience with demonstrated ability to meet deadlines
- Strong interpersonal skills with the ability to work effectively with diverse clientele
- Flexibility to work traditional retail trading hours including weekends, late evenings, and holidays
Skills
Experience
Minimum three years of retail sales experience in stock management and inventory control, preferably within the luxury jewelry industry.
Workplace
The role is situated in Auckland, Auckland, New Zealand.
Benefits
Generous salary package, employee discounts, milestone gifts, professional growth and development opportunities, mentoring from experienced management team, culture focused on wellbeing, innovation, and growth.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Associate», «Retail Operations Manager», «Customer Service Coordinator», «Boutique Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.