Tiffany & Co. Operations Analyst

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Control and monitor all operational processes for Tiffany & Co. Mexico, ensuring adherence to corporate standards
• Support process implementation and communication of global procedures for correct application in Mexico based on corporate standards
• Collaborate with logistics department to ensure proper functionality and optimize store operations
• Coordinate and conduct periodic internal audits across retail locations
• Follow up on internal processes and develop action plans based on audit results to ensure operational compliance
• Detect areas of improvement and implement corrective action plans in coordination with the Operations Manager
• Coordinate and participate in annual inventory counts and oversee cyclical inventory cycles
• Implement inventory control improvement measures and price change controls
• Ensure compliance with corporate security and safety protocols established by headquarters
• Coordinate store maintenance and equipment repairs through vendor oversight and communication with in-store operations professionals
• Participate in coordination of operational, security, and product control processes for special brand events held on or off premises

Qualifications

• University degree, preferably in Business Administration or Industrial Engineering
• At least 1 year of experience in a similar operations analyst or store operations role
• Advanced English proficiency
• Excellent written and oral communication skills
• Advanced Excel proficiency
• Strong interpersonal and relationship-building abilities
• Excellent organizational and planning capabilities
• Self-directed and proactive work approach
• Strong decision-making and problem-solving capabilities
• Knowledge of retail market dynamics and luxury sector standards
• Willingness to travel as needed
• Schedule flexibility
• High frustration tolerance
• Active listening and collaborative mindset

Skills

Experience

A minimum of 1 year of professional experience in a comparable operations analyst, store operations coordination, or retail operations role. Experience working within luxury retail or multi-unit retail environments is advantageous. Demonstrated exposure to operational process management, inventory control, and compliance monitoring is essential.

Education

University degree required, preferably in Business Administration, Industrial Engineering, or a related discipline in operations, supply chain management, or organizational management.

Workplace

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.