Tiffany & Co. Office Operations Specialist
Tiffany & Co. in New York seeks an Office Operations Specialist to manage JDIW facility operations, executive support, and vendor coordination.
Overview
Tiffany & Co. is a global luxury jeweller known for its design-led heritage and craftsmanship. Since joining the LVMH group, the maison operates with the resources of a leading luxury conglomerate while maintaining a focus on creativity, material innovation and exacting artisanal standards. The workplace blends design, technical ateliers and corporate functions to support high-quality product development and worldwide client experiences.
Role & Responsibilities
- Manage day-to-day facility operations for a 60–70-person Jewelry Design and Innovation Workshop (JDIW), including vendor management, procurement lifecycle, equipment maintenance and facilities presentation.
- Lead Health & Safety and MERT initiatives: maintain SOPs, MSDS records, safety equipment (AEDs), and coordinate regulatory inspections with NYFD, DEP and building management.
- Oversee indirect procurement and budget execution for tools, components, gases (argon/oxygen), services and shop supplies; track purchase orders and reconcile invoices.
- Serve as primary JDIW contact for security, IT, PR/filming and external vendors; manage site access, certificates of insurance, and logistics for photo shoots and tours.
- Provide complex administrative support to senior leaders including calendar management for a Vice President and Senior Director, domestic and international travel arrangements, expense reporting and trade-show logistics.
- Administer departmental systems: act as SharePoint/intranet administrator, manage Kronos attendance records for model makers, and maintain organizational documentation and research libraries.
- Plan and coordinate onboarding, intern/contractor logistics, departmental moves, meeting scheduling and conference room approvals to ensure operational readiness.
- Develop and execute employee engagement initiatives, events and recognition programs, and handle confidential information with discretion.
Qualifications
- Minimum 6 years of progressive administrative and office support experience supporting large teams and senior-level executives in a fast-paced corporate or creative environment.
- Proven ability to manage complex calendars, executive travel, expense reporting and cross-functional stakeholder coordination.
- Demonstrated facility and vendor management experience, including procurement, contractor coordination and basic hazardous materials (MSDS) familiarity.
- Strong organizational skills, attention to detail, and capacity to prioritize competing, time-sensitive demands independently.
- Advanced proficiency in Microsoft Office (Outlook, PowerPoint, Excel) and experience administering SharePoint and intranet content.
Skills
Experience
At least six years of administrative and office operations experience supporting senior leadership and large, multidisciplinary teams; prior exposure to facilities or health & safety programs and procurement preferred.
Education
Bachelor's degree preferred; equivalent combination of education and relevant experience will be considered.
Workplace
The successful candidate will be located in New York, New York, USA. 1.632 luxury roles are listed in New York on Cerulean, 1156 posted in the last 48 hours. Across the New York region, Cerulean lists 1.751 open positions — 1174 listed in the past two days. Cerulean currently advertises 3.468 open roles in USA, including 1313 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 33.66 to USD 45.54 per hour.
Culture
Tiffany & Co. combines a storied design heritage with an innovation-driven workshop environment; teams collaborate closely across creative, technical and corporate functions. The JDIW fosters meticulous craft, cross-disciplinary problem solving, and a strong emphasis on operational excellence and safety.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.