Tiffany & Co. Merchandising Manager, Australia & New Zealand
Tiffany & Co. seeks a Merchandising Manager in Sydney to lead assortment, VM and forecasting for Australia & New Zealand.
Overview
Tiffany & Co. is a globally recognised luxury jeweller celebrated for its craftsmanship, iconic designs and client‑centric retail experiences. As part of the LVMH group, the maison operates within a matrixed, global luxury network that values heritage, creative excellence and elevated client service across retail and commerce channels.
Role & Responsibilities
- Define and execute the local merchandising strategy for Australia & New Zealand in alignment with global directives and a ‘retail first’ mentality.
- Lead SKU‑level assortment planning and forecasting, producing sales forecasts and assortment recommendations for stores and eCommerce.
- Conduct category and collection performance analysis to identify growth opportunities, optimize inventory and inform buying and allocation decisions.
- Manage the ANZ Visual Merchandising team and coordinate CVM activations, collection placement and floor plan moves to maximise sales productivity.
- Partner closely with Retail, CVM, Client Relations, High Jewellery, Communications and Finance to deliver integrated 360° initiatives and events.
- Support new store openings and relocations through assortment reviews, display implementation and cross‑functional coordination with Supply Chain and VM.
- Prepare and present business reviews, weekly/monthly reporting on targets, sell‑through and best sellers; escalate risks and opportunities to Zone leadership.
- Drive competitive market visits, gather consumer and market insights, and act as the advocate for store‑level needs across the zone.
- Recruit, coach and develop merchandising and VM team members, set performance objectives and cultivate a collaborative, high‑performance culture.
Qualifications
- Minimum 10 years of professional experience in retail merchandising or assortment planning, with proven people leadership in a luxury retail environment.
- Demonstrable commercial acumen with strong experience in category analysis, SKU forecasting and assortment optimization.
- Excellent stakeholder management skills and the ability to operate effectively in a fast‑paced, matrixed organisation.
- Advanced proficiency in Microsoft Excel for data analysis, reporting and forecasting.
- Relevant bachelor's degree or equivalent qualification.
Skills
Experience
Minimum of 10 years' experience in merchandising or retail planning, including leadership of a merchandising and/or visual merchandising team within a luxury retail or jewellery environment; experience working with cross‑functional partners and delivering store‑level commercial outcomes is essential.
Education
Bachelor's degree or equivalent qualification.
Workplace
This position is based in Sydney, New South Wales, Australia. Cerulean lists 107 open roles in Sydney, including 3 posted recently. The broader New South Wales area accounts for 115 active listings on Cerulean, 3 of which are new. In Australia as a whole, Cerulean currently features 185 open positions, with 5 posted this week.
Culture
Tiffany & Co. blends a heritage artisanal ethos with contemporary luxury retailing, emphasising impeccable client experience and product excellence. The workplace is collaborative and matrixed, offering exposure to global initiatives within the LVMH group and opportunities to shape premium retail standards across the ANZ region.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.