Tiffany & Co. Manager, Quality Management Systems
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $122,500–150,000/year
- Industry
- High Jewelry
- Posted
- Jul 20, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. seeks a Manager, Quality Management Systems in New York to lead global quality assurance and operational excellence initiatives. $122,500–$150,000 USD annually.
Role & Responsibilities
- Assess operational excellence and competency levels; identify and execute actions to close performance gaps
- Own product quality assurance metrics and quality data; utilize analytics to identify improvement solutions and recommend design or manufacturing modifications
- Establish, update, maintain, and enforce quality assurance procedures and methods in compliance with applicable industry and regulatory requirements
- Identify system failure risks and develop policies to mitigate those risks; drive sustainable quality improvement
- Collaborate with Product Regulatory and Compliance teams to ensure quality policies and procedures align with regulatory obligations
- Conduct data analysis of quality performance trends; drive continuous improvement projects using disciplined metrics
- Ensure effective management of Product and Client Quality Management processes, including management reviews, issue resolution, CAPA systems, change control, and design quality support
- Develop and implement quality tools and processes including Quality Risk Management (QRM), supplier assessment and audit protocols, and deviation trend management
- Assure proper change management protocols for validated processes
- Recommend continuous quality improvement projects and global harmonization initiatives
- Provide cross-functional leadership, develop resource strategies, and evaluate QA/QC operational approaches aligned with corporate and supply chain objectives
- Maintain awareness of industry standards and advanced analytics in quality management
- Establish clear communication pathways with stakeholders and foster effective cross-functional partnerships
Qualifications
- Bachelor of Science in Engineering, Material Science, or related technical discipline, or equivalent related professional experience
- Demonstrated leadership expertise in team building and personnel development
- Working knowledge of Quality Management System principles and frameworks
- Hands-on experience with quality assurance processes and root cause analysis methodologies
- Proficiency in coding languages including Python, MATLAB, or VBA
- Strong foundational knowledge in mechanical analysis and material science
- Fluent English communication skills (written, verbal, and presentation)
- Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Visio, Power Apps, Access) and Power BI
Skills
Experience
Minimum 5 years of professional experience in quality assurance, quality management systems, or related operational roles within manufacturing or product development environments; equivalent combination of educational credentials and hands-on quality management experience accepted.
Education
Bachelor of Science in Engineering, Material Science, or equivalent technical discipline; or minimum 5+ years of equivalent professional experience in quality management or assurance.
Workplace
The role is situated in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 122,500 to USD 150,000 per annum.
Benefits
Eligible for management performance bonus.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Quality Assurance Manager», «Product Quality Manager», «Quality Systems Manager», «Operations Quality Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.