Tiffany & Co. Manager of Retail Operations
Join Tiffany & Co. in Coral Gables as a Manager of Retail Operations. Drive operational excellence and enhance client experiences in a prestigious luxury environment.
Overview
Tiffany & Co., a distinguished name in the luxury jewelry sector, is part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Tiffany & Co. offers a dynamic environment where creativity and operational excellence are at the forefront, providing employees with opportunities to thrive in a prestigious and globally recognized brand.
Role & Responsibilities
- Monitor operational performance of all store operations, including audit compliance, stock control, inventory flows, and team productivity.
- Drive optimal operations, including scheduling and in-store product flow, to deliver a unique client experience.
- Identify and implement optimal product flow in stores, ensuring seamless client experiences.
- Ensure 100% adoption of mobile tools for client-facing operations.
- Identify actions to minimize operating costs and operational risks.
- Partner with retail leaders and store managers to enhance retail operation processes.
- Implement and maintain new grooming guidelines.
- Ensure compliance with company directives and policies, such as PI, cycle counts, price changes, and inventory management.
- Implement, train, and monitor the use of sales support systems, including cashiering systems, customer applications, and performance analysis tools.
- Provide feedback on current tools, policies, and procedures.
- Drive market audit compliance with audit teams.
- Ensure accurate physical inventory management and scheduling within all stores.
- Review and optimize inventory management processes.
- Monitor stock adjustments and ensure store inventory accuracy.
- Coordinate with store planning and IT on new openings, renovations, and tool implementations.
Qualifications
- 7+ years of retail and operations experience in luxury retail.
- Bachelor's degree or higher.
- Problem-solving skills and ability to simplify processes.
- Agile and entrepreneurial spirit with a forward-thinking approach.
- Business acumen and numerical agility.
- Fluency in English and Spanish; Portuguese preferred.
- Jewelry background is a plus.
Skills
Experience
A minimum of 7 years in retail and operations within the luxury retail industry is required.
Education
Bachelor's degree or higher.
Workplace
The role is situated in Coral Gables, Florida, USA — conveniently close to Miami. There are currently 3 open positions in Coral Gables on Cerulean. Within Florida, Cerulean currently features 293 open roles, including 8 recent additions. Across USA, Cerulean lists 2.232 open roles — 74 of them newly added.
Benefits
Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development within a leading luxury brand.
Culture
Tiffany & Co. fosters a culture of innovation and excellence, encouraging employees to contribute to the brand's legacy of luxury and craftsmanship. The workplace is collaborative, with a focus on continuous improvement and delivering exceptional client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.