Tiffany & Co. Manager, Client Relations Events

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Execute on-site setup, run-of-show, and breakdown for all Americas-led regional retail events and client activations
• Serve as primary brand partner for all Client Relations market-led retail activations, collaborating with regional teams and championing brand elevation across initiatives
• Act as liaison between global teams, communicating brand guidelines, toolkits, and asset alignment for all in-store client events and animations
• Develop and maintain dedicated Americas-specific guidelines for evergreen and special event activations
• Coordinate directly with vendors, store teams, merchandising, logistics, security, and operations to confirm event-day logistics and support product staging
• Manage event-level task lists, timelines, and deliverables, flagging delays or issues to the team promptly
• Maintain accurate event files, manifestos, timelines, vendor contacts, and run-of-show documentation for assigned events
• Gather and compile pre-event proposals and post-event data including attendance, feedback, and sales metrics for reporting
• Manage and communicate retail activation budgets, monitoring market actuals and individual event spending
• Provide polished, professional client-facing presence during live event execution

Qualifications

• 6–8+ years of experience in event support, coordination, or hospitality
• Strong attention to detail and follow-through on assigned tasks
• Clear, professional communication skills with vendors and clients
• Ability to work composed and adaptable during live event execution
• Reliable in following established processes and checklists
• Proven ability to build positive working relationships with store teams and vendors
• Proactive in flagging issues rather than allowing problems to escalate
• Effective time management across multiple simultaneous tasks within single events
• Exposure to event, retail, or hospitality industry with familiarity to luxury client service standards (preferred)
• Strong understanding of luxury events competitive landscape (preferred)
• Flexibility for out-of-business-hours work, multitasking, and working under tight deadlines (preferred)

Skills

Experience

Minimum 6–8+ years of experience in event support, coordination, or hospitality management, with demonstrated success executing complex multi-stakeholder retail and client-facing events.

Education

Not specified

Workplace

Compensation

The base compensation for this position ranges from USD 120,000 to USD 140,000 per annum.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.