Tiffany & Co. Jewelry Quality Assurance Inspector
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $25–34/hour
- Industry
- High Jewelry
- Posted
- Apr 2, 2026
About Tiffany & Co.
Tiffany & Co. is an iconic American jeweler and luxury goods maison, now part of the LVMH group. The brand is recognized for its craftsmanship, gemological expertise and a global retail and service network that combines atelier-level repair work with high standards of client service.
Tiffany & Co. seeks a Jewelry Quality Assurance Inspector in Queens, NY to inspect serviced jewelry and gemstones; GIA/Graduate Gemology required. $25–$34/hr.
Role & Responsibilities
- Perform systematic inspections of serviced and client‑owned merchandise — including jewelry, silverware, watches, clocks, leather goods and sunglasses — against established COM Repair Standards.
- Document inspection results and maintain accurate departmental records and trend reports to inform repair decisions and quality metrics.
- Communicate detailed findings and corrective guidance to technicians and repair teams to ensure final servicing meets client expectations and TSC guidelines.
- Inspect gemstones and precious materials using microscopy to evaluate conformance with Graduate Gemology/GIA criteria and company quality thresholds.
- Manage workflow through the repair department, prioritizing orders by client due dates and inspection needs, and propose solutions for complex repair cases.
- Partner with management and technicians to identify root causes and implement process improvements to raise overall servicing quality.
- Contribute to onboarding and training of new inspectors and technicians on inspection standards and documentation protocols.
Qualifications
- High school diploma or equivalent; Graduate Gemology degree or completion of GIA gemology coursework required.
- Minimum four years of hands‑on jewelry experience, including prior quality assurance or inspection responsibilities.
- Prior microscope inspection experience with the ability to work at microscopes for extended periods.
- Proven attention to detail and a customer‑service orientation in a luxury retail or repair environment.
- Strong verbal and written English communication skills; ability to prepare clear inspection reports and interact with technicians and operations staff.
Skills
Experience
Minimum four years of jewelry‑industry experience with documented exposure to quality assurance or product inspection; prior experience inspecting gemstones and working directly with repair technicians is required.
Education
High school diploma or equivalent required. Graduate Gemology (or completion of GIA courses) required; undergraduate degree preferred.
Workplace
This position is based in Queens, New York, USA, within easy reach of New York City.
Compensation
The base compensation for this position ranges from USD 25 to USD 34 per hour.
Culture
The workplace emphasizes meticulous craftsmanship, technical excellence and a client‑centric approach consistent with Tiffany & Co.'s luxury positioning. Teams are collaborative and training‑oriented, with an operational focus on rigorous quality control and continual process refinement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Jewelry QA Specialist», «Gemology Quality Inspector», «Repair Services Quality Inspector», «Gemstone Inspection Technician», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.