Tiffany & Co. Jewelry Quality Assurance Inspector
Tiffany & Co. seeks a Jewelry Quality Assurance Inspector in Queens, NY to inspect serviced jewelry and gemstones; GIA/Graduate Gemology required. $25–$34/hr.
Overview
Tiffany & Co. is an iconic American jeweler and luxury goods maison, now part of the LVMH group. The brand is recognized for its craftsmanship, gemological expertise and a global retail and service network that combines atelier-level repair work with high standards of client service.
Role & Responsibilities
- Perform systematic inspections of serviced and client‑owned merchandise — including jewelry, silverware, watches, clocks, leather goods and sunglasses — against established COM Repair Standards.
- Document inspection results and maintain accurate departmental records and trend reports to inform repair decisions and quality metrics.
- Communicate detailed findings and corrective guidance to technicians and repair teams to ensure final servicing meets client expectations and TSC guidelines.
- Inspect gemstones and precious materials using microscopy to evaluate conformance with Graduate Gemology/GIA criteria and company quality thresholds.
- Manage workflow through the repair department, prioritizing orders by client due dates and inspection needs, and propose solutions for complex repair cases.
- Partner with management and technicians to identify root causes and implement process improvements to raise overall servicing quality.
- Contribute to onboarding and training of new inspectors and technicians on inspection standards and documentation protocols.
Qualifications
- High school diploma or equivalent; Graduate Gemology degree or completion of GIA gemology coursework required.
- Minimum four years of hands‑on jewelry experience, including prior quality assurance or inspection responsibilities.
- Prior microscope inspection experience with the ability to work at microscopes for extended periods.
- Proven attention to detail and a customer‑service orientation in a luxury retail or repair environment.
- Strong verbal and written English communication skills; ability to prepare clear inspection reports and interact with technicians and operations staff.
Skills
Experience
Minimum four years of jewelry‑industry experience with documented exposure to quality assurance or product inspection; prior experience inspecting gemstones and working directly with repair technicians is required.
Education
High school diploma or equivalent required. Graduate Gemology (or completion of GIA courses) required; undergraduate degree preferred.
Workplace
This position is based in Queens, New York, USA, within easy reach of New York City. Cerulean lists 6 open roles in Queens, including 1 posted recently. The broader New York area accounts for 1.746 active listings on Cerulean, 1169 of which are new. In USA as a whole, Cerulean currently features 3.480 open positions, with 1337 posted this week.
Compensation
The base compensation for this position ranges from USD 25 to USD 34 per hour.
Culture
The workplace emphasizes meticulous craftsmanship, technical excellence and a client‑centric approach consistent with Tiffany & Co.'s luxury positioning. Teams are collaborative and training‑oriented, with an operational focus on rigorous quality control and continual process refinement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.