- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- IT & Technology Systems
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
The IT Infrastructure Specialist leads end-to-end IT delivery for Tiffany & Co. Japan across retail, office, airport, data center, and infrastructure initiatives, overseeing planning, local implementation, stakeholders, vendors, budgets, and operational readiness. The role is permanent and requires at least 5 years of relevant experience, a bachelor’s degree, native-level Japanese, and business-level English.
Role & Responsibilities
- Lead IT project delivery for store openings, office moves, airport locations, infrastructure upgrades, and closure or migration activities.
- Translate business and global IT requirements into local execution plans, timelines, budgets, and go-live readiness activities.
- Coordinate local and global IT, retail operations, finance, store planning, travel retail, telecom, infrastructure, and application teams.
- Manage external vendors and service providers throughout procurement, onboarding, implementation, issue resolution, and delivery follow-through.
- Drive CAPEX/OPEX planning, project cost estimation, vendor quotation review, purchase requests, and funding discussions.
- Manage financial risk, track cost exposure, and assess additional work requirements.
- Identify delivery risks, operational constraints, and technical dependencies, and recommend practical solutions and escalation paths.
- Promote cybersecurity awareness and best practices in project execution, vendor coordination, and asset lifecycle management.
- Ensure site readiness for new and existing locations, including network, devices, telecom, and end-user support setup.
Qualifications
- Bachelor’s degree required.
- Native-level Japanese, required for extensive local vendor, contractor, and stakeholder coordination.
- Business-level English, required for collaboration with global IT and regional leadership.
- Knowledge of network infrastructure, including LAN and wireless, SD-WAN / VeloCloud VCE, and ISP connectivity.
- Knowledge of rack and site infrastructure.
- Knowledge of Active Directory.
- Knowledge of middleware technologies.
- Knowledge of Microsoft Teams Phone and Microsoft 365.
- Experience with Workspace ONE endpoint deployment and support.
- Knowledge of Zscaler and enterprise security and telecom solutions.
Skills
Experience
Minimum 5 years of relevant experience in IT project delivery, infrastructure management, or workplace technology environments within retail, corporate, or complex operational settings.
Education
Bachelor’s degree required.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «IT Project Delivery Specialist», «IT Infrastructure Project Manager», «Workplace Technology Specialist», «IT Implementation Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.