Tiffany & Co. HR Technology Manager

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Execute the operational roadmap for the People / HR Technology product line, aligned with HR strategy, employee needs, and enterprise technology direction.
• Manage the product line across Core HR Platforms / Core HR Operations and Talent, Employee Experience & SuccessFactors Transition.
• Contribute to the evolution of the HR product organization, aligning operations with the HRIS Director’s functional strategy and the roadmap toward SuccessFactors.
• Guide and support the manager responsible for Core HR Platforms / Core HR Operations, aligning technical priorities, delivery plans, and operating model expectations.
• Partner daily with the Director of Global HR Systems & Analytics to translate functional business priorities into technical delivery plans and release schedules.
• Prioritize across the product line, balancing operational continuity, compliance, transformation, and employee experience needs.
• Monitor and report product line KPIs, technical progress, risks, and delivery outcomes.
• Contribute to product line governance, resource allocation decisions, and technical vendor coordination.
• Act as Product Manager for the Talent, Employee Experience & SuccessFactors Transition product.
• Define and maintain the product vision, roadmap, backlog, and priorities in partnership with HR business stakeholders.
• Lead technical transition planning and execution from the current HR systems landscape toward SuccessFactors, aligned with HR and IT strategy.
• Translate functional business needs into epics, features, and user stories; ensure clear technical requirements and prioritization.
• Own end-to-end product delivery, system configuration oversight, release planning, and integration management.
• Ensure the product delivers measurable outcomes in employee experience, process effectiveness, and transformation readiness.
• Manage and develop the manager leading the Core HR Platforms / Core HR Operations product.
• Coach, direct, and support the manager to foster strong performance, role clarity, and leadership growth.
• Foster collaboration across the product line team, including internal resources, regional contributors, and external partners.
• Help build a product-oriented culture focused on accountability, technical excellence, and continuous improvement.
• Support talent development, succession planning, and capability building across the HR technology scope.
• Oversee planning, design, development, implementation, and lifecycle management across the HR product line.
• Coordinate product teams, platform teams, enabling services, regional IT, and external partners.
• Maintain service quality, operational continuity, and support readiness across HR technology products.
• Monitor incidents, recurring issues, technical debt, and service performance to drive continuous improvement.
• Ensure compliance with security, data, architecture, and regulatory requirements.
• Establish a strong peer partnership with the Director of Global HR Systems & Analytics as the technical counterpart to their functional leadership.
• Foster collaboration across business, technology, and support teams to address customer and business challenges.
• Serve as a key contact for HR technology technical priorities, trade-offs, progress, and outcomes.
• Support change management, communication, and adoption activities related to HR technology transformation led by the HR organization.
• Contribute to the maturity of the product operating model and embed product ways of working across the organization.

Qualifications

• 8–10 years of experience in Product Management, HR Technology, HRIS, or enterprise application leadership.
• Strong experience in HR systems and processes, including core HR and talent-related capabilities.
• Experience leading or supporting large-scale HR transformation programs or platform transitions.
• Demonstrated people management experience, including coaching and developing team members.
• Ability to define product strategy, roadmap, backlog, and business value.
• Experience partnering effectively with business and HR leadership while maintaining clear ownership of technical delivery.
• Strong understanding of agile methods, delivery governance, and product lifecycle management.
• Ability to balance strategic thinking with operational execution.
• Strong communication, influencing, and cross-functional collaboration skills.
• Experience working in global and matrixed organizations.
• Preferred: experience with SuccessFactors and/or major HR platform transformation programs.
• Preferred: knowledge of Oracle HCM.
• Preferred: experience in a product operating model or product-based organization.
• Preferred: experience working across global, regional, and corporate teams.
• Preferred: deep familiarity with enterprise architecture, integration execution, security, and data dependencies in HR ecosystems.
• Preferred: experience managing external partners, AMS providers, or system integrators.
• Preferred: fluent in French.

Skills

Experience

8–10 years of experience in Product Management, HR Technology, HRIS, or enterprise application leadership; at least 5 years of experience.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.