- Location
- San Francisco California USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $122,485–172,920/year
- Department
- Clienteling, CRM & VIP Relations
- Industry
- High Jewelry
- Posted
- Oct 21, 2026
About Tiffany & Co.
Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.
Tiffany & Co. seeks a High Jewelry Manager in San Francisco to develop VIC/VVIC client relationships and elevate the High Jewelry experience across the Northwest and Hawaii markets. The permanent role partners with store and market leadership on client outreach, product positioning, team development, events, and execution of the market strategy. The hiring range is $122,485–$172,920, with pay dependent on candidates’ relevant skills and experience.
Role & Responsibilities
- Develop relationships with VIC/VVIC clients, meet with clients personally, and partner with Client Advisors to exceed client expectations.
- Work with market leaders to develop and execute effective outreach for VIC clients.
- Support new product launches, High Jewelry caravans, and ad hoc product events.
- Partner with the Market Vice President and Director of Client Relations, Events, and High Jewelry on the market sales pipeline.
- Understand client histories and develop individual product-positioning strategies with the selling team.
- Connect with and recruit potential VIC clients through community engagement and strategic involvement with society.
- Partner with Retail Learning to develop the selling skills and business acumen of High Jewelry Specialists.
- Work with store leadership to identify opportunities to strengthen High Jewelry knowledge and collection expertise.
- Partner with the Client Relations team and internal partners to develop collateral for in-store client activations, virtual experiences, Blue Book events, and High Jewelry events.
- Develop creative ideas to animate stores in the market, in-store and virtually, during festive moments, product launches, High Jewelry events, and other specific retail needs.
- Work with production companies, agencies, and vendors to support and execute the client actions strategy.
- Partner with the Client Experience team to ensure appropriate client treatment before, during, and after VIC appointments.
- Host and enhance Blue Book and High Jewelry appointments as needed.
- Oversee day-to-day execution of the agreed strategy, with a focus on clients, people, and brand desirability, working with central and local teams in a transparent and mutually supportive manner.
- Champion the belief that people make the difference and the values of creativity and innovation, excellence, and entrepreneurial spirit.
Qualifications
- At least 5 years of experience; 7 years of experience within High Jewelry and Client Relations.
- Flexible schedule with potential night and weekend availability.
- Creative, with a high taste level.
- Strong written, verbal, and presentation skills.
- GIA, GG, or AJP certification preferred.
- Strong interpersonal and relationship-building skills.
Skills
Experience
At least 5 years; 7 years within High Jewelry and Client Relations.
Workplace
This position is based in San Francisco, California, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 122,485 to USD 172,920 per annum.
Culture
Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tiffany & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «High Jewelry Client Relations Manager», «High Jewelry Market Manager», «High Jewelry Client Experience Manager», «High Jewelry Business Development Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.