Tiffany & Co. eCommerce Specialist

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Manage Paid Search and Paid Social budgets to maximize visibility and return on ad spend.
• Develop affiliate strategies and referral marketing to attract traffic from new customer sources.
• Review performance across traffic-driving digital channels with Google, Communications, and agency teams.
• Optimize website content and visual merchandising in line with global guidelines and local moments.
• Manage local EDM creation, audience targeting, and campaign execution for Australia and New Zealand.
• Optimize category and product grids, including sorting, curation, and hygiene, to improve discoverability and conversion.
• Coordinate product badges, align the on-site assortment with campaign priorities, and report on performance metrics.
• Coordinate day-to-day site content updates, localization quality assurance, and global content author briefings.
• Execute A/B testing campaigns, customer journey optimization, and personalization strategies.
• Contribute to the omnichannel roadmap, mobile redesign, and site feature evolutions on Tiffany.com.
• Collaborate with global teams and stakeholders to prioritize digital projects and research industry best practices.

Qualifications

• Minimum 3–5 years of experience in performance digital media.
• Deep hands-on experience with Google Ads, affiliates, and other search platforms.
• Good understanding of omnichannel customer management across websites and stores.
• Experience supporting e-merchandising activities, including product grids, category maintenance, and on-site discovery improvements.
• Experience with project management tools such as Jira, Asana, Trello, or similar.
• Hands-on familiarity with content management systems and authoring tools such as Adobe Experience Manager (AEM).
• Commercial mindset and ability to contribute as part of a team.
• Comfortable working in a fast-paced environment with multiple stakeholders and shifting priorities.
• Strong communication and collaboration skills, with the ability to coordinate across regional and local teams.

Skills

Experience

Minimum 3–5 years of experience in performance digital media.

Benefits

Learning and development opportunities; collaborative work environment in luxury offices in central Sydney.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.