Tiffany & Co. Director of Global HR Systems and Analytics

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Define and lead the global HR systems strategy, roadmap, governance model, and operating rhythm in alignment with HR, enterprise, and LVMH Group priorities.
• Act as the business owner for core HR platforms, defining business requirements, system configuration in partnership with IT, epics, and user stories; partner with IT on configuration counsel, technical integrations, and release management.
• Harmonize and standardize global HR processes while accommodating local regulatory and business needs, and establish data governance practices for quality, security, privacy, and compliance.
• Develop dashboards, reporting frameworks, and workforce insights to support operational excellence, strategic decisions, and proactive talent actions.
• Partner with HR COEs, HR Operations, IT, Finance, and Data/Analytics teams to translate business requirements into scalable reporting, self-service analytics, and insight-generation solutions.
• Use knowledge of the business and employee populations to shape dashboards, identify trends, integrate responsible AI-enabled automation, and turn people data into actionable insights for leaders.
• Lead HR technology transformation programs, including implementations, migrations, organizational redesigns, and process improvement initiatives, while managing senior stakeholders across HR, IT, Finance, Legal, regional teams, and LVMH counterparts.
• Lead User Acceptance Testing (UAT) and validate business readiness before IT-managed system releases; champion change management, user training, and adoption strategies.
• Liaise with LVMH to align on enterprise HR systems direction, share best practices, evaluate Group capabilities, and influence adoption of common processes, tools, governance standards, and reporting approaches where appropriate.
• Define and monitor service levels, KPIs, controls, and user experience metrics for HR systems support and delivery; act as the escalation point for complex global system, process, analytics, and data issues.
• Harmonize and standardize global Talent, Compensation, and Core HR processes with HR COEs, ensuring IT delivers scalable technology solutions.
• Lead and develop a high-performing global HR systems and analytics team, including internal staff, implementation partners, and vendor resources.
• Foster a collaborative, service-oriented, innovation-minded culture that strengthens technical expertise, business partnership, analytical capability, disciplined execution, and accountability for measurable outcomes.
• Manage the HRIS and analytics budget, vendor relationships, contracts, and resource planning to support sustainable delivery, effective prioritization, and strong return on investment.

Qualifications

• Bachelor’s degree in HR, Information Systems, Business, or a related field.
• 10+ years of progressive experience in HRIS, HR operations, or HR technology leadership roles.
• Significant leadership experience managing global HRIS teams and cross-functional programs.
• Deep functional and operational knowledge of HR processes across Core HR, organizational management, talent, compensation, recruiting, performance, learning, and payroll interfaces.
• Strong experience with Oracle HCM and SAP SuccessFactors, including at least one as a primary enterprise platform and working knowledge of the other in a complex global environment.
• Experience leading global implementations, upgrades, integrations, and post-go-live optimization efforts.
• Strong understanding of HR data governance, security models, controls, and privacy requirements.
• Experience working across multiple geographies and legal entities in a matrixed organization.
• Ability to operate effectively in a matrixed global environment, balancing Tiffany business needs with broader LVMH standards, governance expectations, and transformation priorities.
• Strong vendor management, project governance, and budget management experience.
• Excellent stakeholder management, communication, collaboration, and influencing skills, with the ability to build trusted relationships across functions, geographies, senior leadership, and LVMH partners.
• Preferred: experience in a large multinational, shared services, or complex matrix environment.
• Preferred: familiarity with integration tools, reporting architecture, and HR data architecture.
• Preferred: relevant certifications in Oracle HCM, SAP SuccessFactors, project management, or change management.
• Strategic and commercially minded, with disciplined execution and strong operational capability.
• Commitment to HR systems best practices and emerging trends.
• Ability to balance global standardization with local business realities.
• Data-driven and control-oriented.
• Collaborative, influential, and service-focused.
• Ability to build alignment, manage competing priorities, and influence outcomes across internal stakeholders, external partners, and LVMH Group relationships.
• Comfort leading through ambiguity and transformation.

Skills

Experience

10+ years of progressive experience in HRIS, HR operations, or HR technology leadership roles

Education

Bachelor’s degree in HR, Information Systems, Business, or a related field

Compensation

The base compensation for this position ranges from USD 165,000 to USD 233,000 per annum.

Benefits

Eligible for a management bonus.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.