Tiffany & Co. Coordinator, Retail Excellence

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Manage and maintain executive calendars and coordinate travel arrangements including flights, hotels, and reservations
• Prepare and submit expense reports using Expense Visor software
• Handle departmental administrative tasks including filing, supply ordering, mail distribution, and shipping coordination
• Process and file invoices and bills as the departmental accounts payable representative
• Attend Retail Excellence meetings, compile detailed notes, and create strategic PowerPoint presentations
• Organize conferences and meetings including site selection, contract negotiation, catering, and AV coordination
• Partner with retail operations to maintain performance dashboards and track key metrics
• Coordinate product flow for store openings, pop-ups, deliveries, and pullbacks with Merchandising and Supply Chain teams
• Coordinate with Store Planning and Maintenance for new store openings, renovations, and repairs
• Serve as liaison between corporate and store teams to facilitate engagement, communication, and feedback loops
• Present product knowledge and selling technique training to retail teams via in-person, virtual, and store visit sessions
• Support retail projects focused on client loyalty, customer acquisition, and sales performance
• Drive adoption of new tools and manage system rollout and training in partnership with IT
• Support onboarding of new hires to ensure smooth integration into brand culture

Qualifications

• Five or more years of executive assistant experience
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Excellent organizational skills and meticulous attention to detail
• Ability to think strategically while managing day-to-day execution
• Strong team collaboration and interpersonal skills
• Demonstrated ability to work independently with minimal supervision and as part of a team
• Ability to multi-task, prioritize workload, and show flexibility and initiative

Skills

Experience

Five or more years of executive assistant experience supporting retail or luxury operations teams, with demonstrated experience coordinating cross-functional projects, managing complex calendars, and supporting senior leadership in a fast-paced environment.

Education

High school diploma or equivalent required; bachelor's degree preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 35.80 to USD 41.17 per hour.

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.