Tiffany & Co. Client Relations Coordinator Intern

About Tiffany & Co.

Tiffany & Co., the legendary New York jeweler founded in 1837, offers employees the opportunity to contribute to a house synonymous with timeless elegance, exceptional craftsmanship, and cultural influence. As an employer, Tiffany & Co. cultivates a refined, client-centric environment where creativity, precision, and service excellence are highly valued. Its teams span retail, design, manufacturing, merchandising, corporate functions, and sustainability, united by a commitment to innovation and responsible luxury. With the strength of a global maison and the heritage of an American icon, Tiffany & Co. provides a distinctive setting for professionals seeking to shape moments of beauty, celebration, and lasting meaning.

Role & Responsibilities

• Manage data for top-client profiles.
• Follow up on client mapping for the region.
• Assist with migrating data into Sales Force.
• Set up automated follow-ups for top clients and high-potential clients, including sales and turnover tracking.
• Provide regular analysis and feedback to EMEA teams to improve their knowledge of top clients.
• Work with Client Relations teams to identify top clients for relevant events and experiences.
• Promote consistency in client strategy across the region.
• Improve client segmentation, profiling and targeting to support the recruitment of new high-potential clients.
• Support hospitality programmes and virtual bridges.
• Prepare regional and global reports as needed.
• Support the region’s gifting strategy, consolidate annual orders and place orders for events as needed.
• Track gift shipping, monitor deliveries, manage cancellations and oversee budgets by cluster.
• Analyse gifting use by cluster.
• Support client bridges for local client treatments as needed.
• Follow up on event RSVPs.
• Organise orders and distribution of event collateral.
• Check invoices from client-treatment agencies and assist with chargebacks by cluster and country.
• Manage appointment schedules.
• Assist with hospitality packages and itineraries as needed.
• Provide other support as needed.

Qualifications

• Knowledge of Microsoft Office Suite, including Excel, PowerPoint and Word.
• Experience with Sales Force, CRM and clienteling profiles.
• Detail-oriented and organised, with excellent interpersonal skills.
• Outstanding written and verbal communication skills.
• Passion and creativity for building client relationships.
• Ability to meet deadlines, work under pressure and multitask.
• An internship agreement is compulsory.

Skills

Culture

Tiffany & Co. fosters a refined, client-centric workplace where craftsmanship, creativity, and a deep respect for heritage shape the employee experience. As an employer, the Maison encourages collaboration, inclusivity, and excellence, offering teams the opportunity to contribute to moments of meaning within one of the world’s most iconic luxury brands.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.